Job Information

Conduent Senior Technology Product Owner in United States

About Conduent

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.

You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Job Description

Position OverviewThe PO will work as a translator between the Business units and the Technology team; lead the PO team to conduct requirements gathering meetings, JAD sessions, and root cause analysis, documents requirements, use stories; coordinate test activities, and release management. Assist in project management.


  • Review, analyze, and evaluate business systems and user needs

  • Interact with business and operations stakeholders to determine requirements for new projects and enhancements.

  • Participate in all phases of the SDLC to ensure implementation of system requirements

  • Provide recommendations to internal business groups on process improvement projects by analyzing business process flows and identifying changes.

  • Define current/future state process flows.

  • Handle change management. Conduct root cause analysis and risk/issue identification.

  • Ability to review existing code (SQL, TSQL) and work with development team closely to reverse engineer and draft requirements from legacy products.

  • Deliver the following artifacts as needed: Business requirements document, functional requirements, use cases, wire frames, report mockups, dashboards and process workflow design.

  • Develop and maintain a thorough understanding of business needs from both technical and business perspectives

  • Assist testing team to ensure requirements are easily understood and to identify comprehensive testing scenarios

  • Effectively prioritize and execute tasks in a high-pressure environment

Qualifications / Experience

  • Bachelor’s degree in Management Information Systems / Computer Science / Computer Engineering or equivalent experience

  • Minimum of 8 years’ experience in SDLC, gathering and documenting requirements for various complex business systems

  • 4+ years of experience in conducting business requirement sessions, JAD sessions and various elicitation techniques.

  • Experience in data analysis using SQL, MS Access or related technologies.

  • Ability to grasp technical concepts and translate business requirements into Functional Specifications

  • Expert knowledge of TFS and tracking US and sprints management

  • Good knowledge of MS SharePoint and Teams for collaboration

  • Ability to work with a sense of urgency and attention to detail

  • Excellent oral and written communication skills


  • Past technical experience and/or development experience in any technologies and role.

  • Knowledge of health insurance industry - Claims processing, ICD 9/10, Medicare, or Medicaid.

  • Experience in UML Modeling.

  • PO / CBAP / Agile Certifications preferred.


Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form ( . You may also click here to access Conduent’s ADAAA Accommodation Policy ( .