Job Information

Starbucks Coffee Company senior project manager, Ops Services (Seattle or Remote) in United States

Now Brewing – senior project manager, Ops Services! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

This position contributes to Starbucks success by managing the development and implementation of large or highly-complex new programs or processes that make it easier to be a partner in our stores. This role will be a part of a team of project management professionals and will have the opportunity to manage a variety of project types (process, technology, etc) that span across different functional business units.

As a senior project manager, you will…

  • Manage Complex Projects - Ability to manage competing priorities and adjust to changes in scope/priority with a positive & productive attitude. Leading project teams in the development and implementation of large-scale changes in the North America retail stores by managing all elements of the project (scope, time, cost, risk, resourcing, communications).

  • Design Business Process – You will analyze problems, identify issues, summarize findings, recommend courses of actions, and lead the project team in designing & implementing new processes.

  • Advance the Role of a Project Manager – Contribute to the development of standards, processes, tools and training to support the development of core project management competencies in Ops Services, based on industry & SSC best practices. Connect with other PMs across the building to drive consistency in capability across the enterprise.

  • Courage & Influence – Build relationships with stakeholders to provide strategic and tactical advice on program/project planning and execution. Not afraid to challenge the status quo and face the tough conversations when projects may not be meeting the deliverables.

  • Mentor & Train – Mentor partners who are looking to grow their skills in how to effectively manage projects. Teach & train partners who are not project managers but looking to develop new skill sets.

We’d love to hear from people with:

  • Progressive experience in program and project management using industry-recognized methodologies (waterfall, HCD, etc) (5+ years)

  • Collaborating across functional teams to develop solutions (5+ years)

  • Success in implementing change (5+ years)

  • Requirements gathering and analysis experience (5+ years)

  • Strong problem solving and analytical skills

  • Ability to communicate to diverse audiences

  • Project management certifications strongly preferred

Join us and be part of something bigger. Apply today!

Starbucks and its brands are an equal opportunity employer of all qualified individuals.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 206-318-0660 or via email at