Job Information
Texas A&M University Senior Administrative Coordinator I in United States
Job Title
Senior Administrative Coordinator I
Agency
Texas A&M University
Department
Office Of Registrar
Proposed Minimum Salary
Commensurate
Job Location
College Station, Texas
Job Type
Staff
Job Description
Who We Are
The Office of the Registrar has the primary responsibility of maintaining academic records of all current and former students. The Office of the Registrar has two priority goals: to maintain a high quality of service to all who come into contact with the office, and maintain and protect the academic integrity of the student record in accordance with University, state and federal guidelines.
What We Want
The Office of the Registrar seeks a Senior Administrative Coordinator to oversee the daily operations of the classroom scheduling and registration administration team. The ideal candidate will have previous experience supervising professional staff, managing multiple project timelines and priorities simultaneously, and a strong customer service background. This individual will be primarily responsible for training the campus community in scheduling and registration processes and policies, so system administration or instructional experience is an asset. The successful candidate troubleshoots issues independently and demonstrates a commitment to compliance. Excellent time management and organizational skills are required.
What You Need to Know
Salary Range: $55, ,000.00 - $60,500.00 (Based on selected hire’s qualifications)
Cover Letter & Resume: A cover letter and resume are strongly recommended.
Qualifications
Required Education and Experience
Bachelor’s degree or equivalent combination of education and experience
Six years of related experience in office administration
Required Knowledge, Skills, and Abilities:
Attention to detail. Interpersonal and communication skills
Ability to multi-task and work cooperatively with others
Working knowledge of Microsoft Office product suite
Planning and organizational skills
Preferred Qualifications:
- Working knowledge of Astra Schedule and Banner Student preferred
Responsibilities
Class Schedule Development
Supervises daily scheduling operations including SRS workflow processing, group email support for scheduling stakeholders.
Coordinates with external department/college partners to prepare fall, spring and summer class schedules for Texas A&M University, Texas A&M at Galveston, Texas A&M School of Law and Texas A&M Health Science Center
Responsible for maintaining data integrity and compliance with TAMU and Texas Higher Education Coordinating Board (THECB) rules
Reviews and processes schedule update requests to ensure appropriate configurations for registration and fee assessment
Coordinates various cyclical and ad hoc projects related to database maintenance, learning environment preservation/maintenance, instructional media upgrade scheduling, final exam scheduling, New Student Conference coordination, and emergency response measures
Coordinates and conducts in new user training programs for Astra Schedule, Section Request System (SRS), and Compass/Banner (scheduling related features)
Coordinates/performs annual continuing education workshops for existing users
Engages with office leadership to provide feedback and contribute to process improvement
Routinely makes independent determinations and communicates decisions to campus stakeholders
Classroom Resource Manager
Consults with deans and department heads on the assignment of classroom space to convey best practices for equitable access and maximized efficiency/utilization in spaces reported as 110 General Classrooms to the State of Texas
Works with stakeholders to resolve problems concerning access to teaching space
Coordinates continuous review of classroom utilization and appropriateness of assignments to ensure maximum possible score on the annual THECB Space Use Efficiency assessment
Registration Support Coordination
Coordinates registration support services for academic advisors and student escalations from Aggie One Stop
Serves as a primary point of contact for deans, academic departments, advising offices, and Aggie One Stop for inquiries related to registration administration and setup
Works directly with the Assistant Registrar (Scheduling & Registration) to prepare Compass/Howdy and Aggie Schedule Builder for student registration each semester
Coordinates the processing of add/drop and late registration requests
System Administration
Maintains systems utilized for class schedule development by Texas A&M University, Texas A&M at Galveston, Texas A&M School of Law, and Texas A&M Health Science Center
Configures and assigns departmental access roles in Astra Schedule
Maintains user security/access in Section Request System (SRS)
Provides system administration support for the university’s student schedule planner Aggie Schedule Builder (ASB)
Responsible for development and review of security procedures for assigning advisor-level access in ASB
Configures and assigns ASB advisor role access. Coordinates new user training
Event Management
Coordinates non-class event scheduling in classroom spaces
Administers system security for event scheduling program
Coordinates and conducts training programs for event scheduling partners in high volume classroom buildings
Maintains event requests forms and workflows in Astra Schedule
Customer Service
Responds to non-routine information and data requests from departments, colleges, and the Office of the Provost
Routinely consults with colleges and departments on classroom, scheduling, and registration related best practices
Provides expert-level support when troubleshooting and addressing issues
Why Texas A&M University?
We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration. Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you. Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.
Medical, (https://www.tamus.edu/benefits/medical/) prescription drug, dental, (https://www.tamus.edu/benefits/dental/) vision, life and AD&D, (https://www.tamus.edu/benefits/life-add/) flexible spending accounts, and long-term disability insurance (https://www.tamus.edu/benefits/long-term-disability/) with Texas A&M contributing to employee health and basic life premiums
12-15 days (https://employees.tamu.edu/employee-relations/leave/index.html) of annual paid holidays
Up to eight hours of paid sick leave (https://employees.tamu.edu/employee-relations/leave/paid/sick.html) and at least eight hours of paid vacation (https://employees.tamu.edu/employee-relations/leave/paid/vacation.html) each month
Automatically enrollment in the Teacher Retirement System of Texas (https://www.trs.texas.gov/Pages/Homepage.aspx)
Health and Wellness: Free exercise programs and release time (https://flourish.tamu.edu/wellness-release-time/)
Professional Development: All employees have access to free LinkedIn Learning (https://linkedinlearning.tamu.edu/) training, webinars, and limited financial support to attend conferences, workshops, and more
Educational release time and tuition assistance (https://livingwell.tamu.edu/employee-tuition-assistance) for completing a degree while a Texas A&M employee
Living Well, (https://livingwell.tamu.edu/) a program at Texas A&M that has been built by employees, for employees
Our Commitment
Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experience. Embracing varying opinions and perspectives strengthens our core values (https://www.tamu.edu/about/coreValues.html) which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.
Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.
Equal Opportunity/Affirmative Action/Veterans/Disability Employer.