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Texas A&M University SBDC Program Coordinator in United States

Job Title

SBDC Program Coordinator

Agency

West Texas A&M University

Department

SBDC

Proposed Minimum Salary

$2,964.00 monthly

Job Location

Amarillo, Texas

Job Type

Staff

Job Description

The A&M System strives to maintain a competitive, high-quality benefit package to support the health and wellness needs of our workforce. This includes comprehensive health and welfare insurance plans, additional health and lifestyle programs, and optional retirement savings opportunities. Eligible employees will have access to paid leave programs in addition to 13-15 paid holidays each year. For more information regarding the benefit package go to: West Texas A&M University: Human Resources Benefits (https://www.wtamu.edu/business-finance/human-resources/benefits.html)

The Small Business Development Center Program Coordinator, under general supervision, provides support to the SBDC staff, along with other federal resource partners, with office management, program and event marketing, developing and implementing training and events for clients, client data management, the production of a monthly video client success story, and required reporting. The Program Coordinator also assists SBDC and APEX clients with general business inquiries.

Responsibilities:

  • Consult with existing & potential clients about assumed name filing procedures at county and state government levels.

  • Conduct assessments of client needs for proper disposition of resources available

  • Determine allocation of SBDC resources as regards client services.

  • Plan, execute, and report on public training activities for the SBDC and its resource partners

  • Maintain client records database

  • Create and maintain federal SBA reports for client activity, training, and research.

  • Assists in the development of workshops, training programs, and special events that are responsive to the needs of the business community and SBDC resource partners.

  • Primary point of contact for customer service inquiries and client intake.

  • Creates a monthly video client success story to highlight SBDC client achievements and SBDC assistance.

  • Performs office duties such as answering phones, scheduling appointments, and completing necessary forms and reports.

  • Supervise student employees to ensure that they are assisting SBDC clients, SBDC staff, and resource partners as requested.

  • Other duties as assigned.

Necessary Qualifications:

  • Bachelor's Degree or equivalent combination of education and experience

  • Three years of related experience in customer service and/or office management

  • Event coordination and marketing

  • Microsoft Office

  • Strong oral & written communication skills

  • Self motivated with ability to work independently and within deadlines

Preferred Qualifications:

  • Master’s degree

  • Supervision of student employees

  • Video filming and editing. Website administration.

  • Knowledge of Proficiency with Microsoft Outlook, Excel, Word, PowerPoint and database applications.

  • Strong time management and organizational skills, strong oral communication skills and the ability to effectively interact in individual and group engagements.

  • Strong written communication skills and the ability to generate traditional and electronic correspondence.

  • Exercise initiative and appropriate independent judgement.

  • Ability to multitask and work cooperatively with others

Applicant Instructions:

Please include the following with your application:

  • Cover letter

  • Resume

  • Three references

Please attach all documents in the attachment box at the bottom of the “My Experience” page before continuing through the application. Please use the “Upload” button to add each document individually. All revisions must be made prior to application submission. If you need assistance with uploading documents, please contact WTAMU Human Resources at hr@wtamu.edu.

Texas law requires all males age 18 through 25 to be properly registered with the Selective Service System.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer.

WT is located in Canyon, Texas, on a 342-acre residential campus. Established in 1910, the University has been part of The Texas A&M University System since 1990. WT, a Hispanic Serving Institution since 2016, boasts an enrollment of about 10,000 and offers 59 undergraduate degree programs, 39 master’s degrees and two doctoral degrees.

WT’s long-standing commitment has always been to serve both the students and the region of the Panhandle. Our employees make a difference every day in the lives of thousands of students, and that has countless ripple effects on people throughout the region, the state and the world. Moreover, employees are encouraged to grow professionally and personally thanks to a supportive work environment.

At WT, your future is our future. Employees and their dependents get half-off their tuition and fees. The minimum starting wage is $15 per hour. Employees also have generous health, dental, vision, and long-term disability insurance packages, plus free basic life insurance and enrollment in the Texas Teacher Retirement System. Flexible or compressed work-week arrangements are also available.Find out more at: https://wtamu.edu/benefits

West Texas A&M University is located in Canyon, home to Palo Duro Canyon and the Panhandle-Plains Historical Museum. Canyon also is conveniently located near Amarillo, the largest city on Interstate 40 between Oklahoma City and Albuquerque. This region is renowned for its historical significance, vibrant arts and entertainment options, unique shopping, delicious food and the friendliest people in the state.

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