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Gartner Product Manager, Sales Technology in United States

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Product Manager, Sales Technology

Fort Myers, Florida

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What makes Gartner a GREAT fit for you? When you join Gartner, you’ll be part of a team with a no-limits mindset that helps the world become smarter and more connected. We’re the world’s leading research and advisory company that steers clients toward the right decisions with business and technology insights they can’t find anywhere else. Our associates enjoy a collaborative work environment with exceptional training and career development. If you like working with a curious, supportive, high-performing team, Gartner is the place for you.

Interested in learning more, view and register for any of our upcoming recruiting eventshere ( !

When you join Gartner, you’ll be part of a fast-growing team that helps the world become smarter and more connected. We’re the leader in our industry, achieving double-digit growth by helping clients make the right decisions with business and technology insights they can’t find anywhere else. Our associates enjoy a collaborative work environment, exceptional training and career development — as well as unlimited growth potential. If you like working with a generous, supportive, high-performing team, Gartner is where you want to be.

About Global Sales Strategy & Operations:

Sales, Strategy & Operations is a division within Gartner which encompasses Sales Technology and other core functions to supporting Gartner’s sales teams. This role will partner with business leaders across the company to support three Sales forces comprised of more than 5,000 associates. Gartner Sales now sells to every major function across the enterprise. Sales Technology is a fast-growing team on the forefront of innovation helping Sales Associates to grasp their intergalactic market opportunity.

About this role:

Location: Stamford, Arlington, Dallas, and Fort Myers

This a critical role in our ongoing transformation of the Sales force delivering $4B annual revenue growing at double digits. We are seeking an experienced product owner that can help us drive sales productivity through innovative technology solutions that will generate accurate data and analytics usage of CRM across 5000+ Sales associates. The right person is effective at developing trust-based relationships and move towards the important vs. the interesting. Having a strong goal-orientation (vs. a task-orientation) and deep empathy will help you navigate our organization to create distinctive value for Sales while strengthening your internal brand and career growth. If you are excited about the challenge of driving strategy within a fast-moving environment - this is the role for you.

What you’ll do:

  • Product Manager of the technical solution that help Sales Managers and Leaders effectively manage their businesses and reinforce the global adoption of programs proven to drive productivity.

  • Design for users by communicating directly with Sales Leaders, Cont Ops, SBAs and other stakeholders to fully understand users’ workflows, mindsets, and experiences. Examples include-

  • User tests of prototypes and live software to identify improvements.

  • Continuously interview and survey critical stakeholder to incorporate client feedback into requirements, designs and feature roadmaps.

  • You generate enthusiasm for new products by leading client demos.

  • This person will be analytical, data-savvy and have previous hands-on experience with enterprise data systems so they can effectively

  • Analyze, assess, prioritize and define the tactical solutions to drive efforts in resolving data quality issues

  • Lead efforts to define and iterate future-state process flows and solutions (e.g. Seatholder Engagement, Core Metrics, etc.)

  • Work directly with IT using an agile development methodology. You are responsible for documenting feature requirements in user stories clearly and comprehensively. You address questions quickly. While you might not have programming experience, you are savvy with technology, understanding databases, cloud-based software and web development.

What you’ll need:

  • 5 plus years of experience in a business environment – involving business analytics to solve challenging business problems, analyzing and improving operations or project management

  • Very strong project and program management skills; demonstrated track record leading cross-functional initiatives

  • Able to solve complex problems and successfully manage ambiguity and unexpected change

  • Ability to define, prioritize and maintain a product roadmap

  • Subject matter expert on enterprise information system including an awareness of data models / data structures / and data warehouses

  • Strong knowledge of Agile principles and process; experience driving requirements and delivery with SCRUM teams

  • Experience developing and utilizing analytics to make sound recommendations and decisions

  • Experience delivering and supporting B2B solution and fully understand the dynamic of people, process and technology

  • Excellent verbal and written communication skills including PowerPoint presentation development and delivery

  • Strong collaborator and business partner

  • Intellectual curiosity

  • Mix of consulting and industry experience highly desirable

  • Willingness to travel up to 25%

  • Recommend BS in Economic, Finance, Engineering or other quantitative discipline required. MBA a plus.

Who you are:

  • Motivated, high-potential performer, with demonstrated ability to influence and lead.

  • Strong communicator with excellent interpersonal skills.

  • Able to solve complex problems and successfully manage ambiguity and unexpected change.

  • Teachable and embracing of best practices and feedback as a means of continuous improvement.

  • Consistently high achiever marked by perseverance, humility and a positive outlook in the face of challenges.

What we offer:In addition to an outstanding work environment with rapid advancement potential, Gartner associates enjoy exceptional compensation and benefits, including:

  • An upbeat, positive culture. Integrity, objectivity, collaboration, results and a no-limits mindset are central to our values.

  • Limitless growth. We work with you to help you meet your goals and advance within the company.

  • Encouragement to be innovative and challenge status-quo.

  • Exposure to industry-leading training and development.

  • Performance based recognition and rewards.

Who are we:

Gartner ( is the world’s leading research and advisory company, offering information, advice and tools for business leaders. We provide objective and invaluable insights to our C-level executive clients, where we guide them to achieve the mission-critical priorities of their organization. We’ve grown exponentially since our founding in 1979 and now employ over 17,000 associates globally and support 12,000 clients in more than 100 countries.

Our awards and accolades:

  • FortuneWorld’s Most Admired Companies 2016, 2017, 2018, 2019 & 2020

  • ForbesAmerica’s Best Employers 2018, 2019; Best Management Consulting Firms 2017, 2018, 2019

  • Human Rights Campaign Corporate Equality IndexBest Places to Work for LBGTQ Equality 2018, 2019 & 2020

Job Requisition ID:54696

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