Job Information

Grant Thornton LLP HR Risk Operations (COVID-19), Senior Associate in United States

Summary : The HR Risk Operations Senior Associate helps manage and administer key COVID-19 related activities, including testing program administration, vaccine-related accommodation request, regulatory compliance, health & safety programs, people operations, change management and client-related requirements for onsite and offsite staff. The ideal candidate will have previous experience in reasonable accommodation or health and safety administration, process design and implementation, workflow development, protocol writing, data analysis and report management. The Senior Associate will demonstrate flexibility, adaptability, and initiative and may support other HR administrative tasks as needed.

Reasonable Accommodations

  • Process COVID-19 vaccine-related accommodation requests from end-to-end, determining accommodation options in accordance with firm guidelines and ADA, state, and local regulations.

  • Review medical and other sensitive information as necessary to determine if the request meets the requirements under ADA, state, and local regulations. Refer cases as appropriate to Accommodations Committee.

  • Serve as primary point of contact for inquiries from colleagues regarding their COVID-19-related accommodation request. Inform colleagues of documentation requirements, required time frames, and request status.

  • Maintain records of accommodation requests in accordance with internal protocols, as well as internal privacy policies and Federal, State, and local privacy regulations.

  • Maintains knowledge of all applicable accommodation and leave laws including ADA, COVID-19 regulations, Family and Medical Leave, Sick Leave, Disability Leave and state and local laws.

  • Develop and maintain working relationships with colleagues, managers, Capacity & Resource Management, Workplace Solutions, and Firm leadership during interactive process to facilitate smooth and timely implementation of accommodations.

  • Maintain the confidentiality of all sensitive and personal information in accordance with firm privacy policy and federal, state, and local privacy regulations.

    Health & Safety

  • Independently manage end-to-end logistics of the firm’s COVID-19 testing program, including registering colleagues for COVID-19 testing on regular cadence and monitoring individual compliance with testing requirements.

  • Manage relationship with vendors and other third parties involved in health and safety procedures, and mange related expense reporting.

  • Serve as a resource and provide guidance to managers and colleagues regarding firm COVID-19 policies, including testing, onsite access, and Firm and client vaccination requirements.

  • Coordinate with internal and external contact tracers when necessary.

  • Maintains complete and accurate records of sensitive health information and COVID-19 testing records in accordance with specified legal requirements, firm protocols, and documentation of best practices.

    Human Resources Operations & Compliance

  • Recommend and draft new standard operating protocols for newer regulatory and client-driven requirements to ensure compliance with Federal, state, and local laws and regulations. Build efficiency and process improvements into existing operations.

  • Maintain and analyze data tracking testing, accommodation requests, and other COVID-19 related information, and coordinate accurate and timely reporting to stakeholders.

  • Serve as liaison between stakeholder groups, including third parties as needed.

  • Perform other related duties as directed by Colleague Relations & Compliance team.

  • Supports change management through development and delivery of training to People & Community and service line professionals.

    The ideal candidate will possess:

  • Bachelor’s degree from accredited university in related field or equivalent work experience

  • Four or more years of experience in a human resources or talent management role, preferably within a consulting or professional services environment

  • Multi-state employment law experience preferred

  • Familiarity with HRIS programs (Experience with Oracle HCM experience a plus)

  • HR /people operations and project management experience required

  • Excellent written and verbal communication skills – must be able to synthesize through complex information and explain in clear/concise manner

  • Intense focus on quality and details and strong analytical and critical-thinking skills

  • Intermediate Excel proficiency preferred (i.e. can independently execute pivot tables, v-lookups)

  • Strong data analysis and data presentation skills

  • High level of professionalism, ethical standards and excellent judgment

  • Strong executive presence and relationship management skills, including the ability to interact and influence various stakeholder groups

  • Ability to lead across multiple stakeholders to manage cohesive oversight and drive process improvements

  • Confident and strong personal initiative as someone who is willing to get into the details, roll up their sleeves, and do whatever it takes to get the job done

  • Collaborative and action-oriented, with ability to react positively and quickly to sudden and unpredictable change

About Us

Hi. We’re Grant Thornton LLP, the U.S. member firm of Grant Thornton International Ltd (A.K.A. one of the world’s leading organizations of independent audit, tax and advisory firms.) Here, we aren’t interested in ego or grinding it out alone. We’d rather help others go beyond their expectations. With us, business feels more personal — for our clients and you. It's what makes us different, and we think being different makes us better. What about you?

You know the career you want. So, let’s make it happen. Here, every voice is valued and yours makes a difference. Whether it’s greater client exposure, a broader scope of responsibility, flexible schedules and location, coworkers who care or our bold, inclusive culture, joining Grant Thornton empowers you with the global scale, opportunities, resources and support to create a career that you love. Our breadth of client sizes, no-silos style and flexibility empowers you to innovate, create and excel for your clients, teams and communities. And that’s just day one.

Interested? Get to know us better at and read on to learn more how you’ll help us become even bolder:

About the Team

Grant Thornton's Internal Client Services line is the backbone to Grant Thornton’s business operations. The people of our ICS workforce play a leading role in our strategic and operational excellence, acting as the agents of change within Grant Thornton itself. ICS equips Grant Thornton client-facing employees with the support and resources they need to provide clients with responsive and innovative approaches to managing their business. Grant Thornton’s ICS employees are situated in all of our offices across the country, and they work in a wide range of internal support areas including: human resources, marketing, sales, accounting, finance, legal, information technology, facilities and services, purchasing, and strategic learning. Grant Thornton’s ICS group assists our firm in providing thought leadership, knowledge management, and stewardship while placing a positive impact on Grant Thornton’s ability to deliver exceptional client service and grow as a business.

It is the policy of Grant Thornton to promote equal employment opportunities. All personnel decisions (including, but not limited to, recruiting, hiring, training, working conditions, promotion, transfer, compensation, benefits, evaluations, and termination) are made without regard to race, color, religion, national origin, sex, age, marital or civil union status, pregnancy or pregnancy-related condition, sexual orientation, gender identity or expression, citizenship status, veteran status, disability, handicap, genetic predisposition or any other characteristic protected by applicable federal, state, or local law.

For Los Angeles Applicants only: We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.