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jamf Business Intelligence Data Analyst I in United States

Who we are:

Jamf, the standard for Apple in the enterprise, extends the legendary Apple experience people love to businesses, schools, and government organizations by simplifying Mac, iPad, iPhone and Apple TV deployment, management and security — anytime, anywhere.

We are a group of curious, self-starters with a passion for helping people make sense of technology – freeing nurses to care, teachers to teach and businesses to thrive. We take pride in making meaningful impact for tens of thousands of customers around the globe, all the while getting to work with the best Apple infrastructure and security platform in the world. We have over 1,300 employees worldwide with offices in the U.S., Europe, Japan, and Australia. To learn more visit: https://www.jamf.com/careers.

What you’ll do at Jamf:

Business Intelligence at Jamf administers and manages data used for reporting and visibility at Jamf. This includes creation, management, and ongoing support for growing systems at Jamf. The Data Analyst is an integral member of the Business Intelligence team, providing analytics and visibility for key business functions at Jamf. The Business Intelligence Data Analyst I collaborates with members of the primary business functions to provide key insights, reports, and visibility to the goals of the organization. They work with the leaders of the key business functions to understand data visibility needs and create effective ways to share that data on a regular basis.

The Business Intelligence Data Analyst I works in conjunction with members of the Business Intelligence team to create, adapt, and grow our access and availability of data based on the needs of the organization.

Responsibilities:

  • Maintain an understanding of the data visibility needs of the business.

  • Collaborate with other Data Analysts and business leaders in multiple business functions to understand visibility/reporting needs.

  • Identify and find solutions to provide required visibility for the business.

  • Create engaging, accurate, and effective visibility to key business metrics.

  • Prioritize efficiency and speed to delivery, iterating on reporting and visibility solutions.

  • Ensure accuracy of data reporting and visibility tools.

  • Aid in the creation and growth of our data warehouse.

  • Understand the data collection needs of the business.

  • Collaborate with Data Quality Analyst to provide feedback on datasets and potential inaccuracies.

  • Collaborate with members of Business Operations to create new data collection end points.

  • Monitor and provide solutions to issues submitted through the Business Operations ticketing system.

  • Maintain a high customer satisfaction score on all engagements via tickets.

  • Maintain an understanding of the responsibilities of departments within the Business Operations team.

  • Participate in all Business Intelligence team meetings.

  • Associate’s Degree in Mathematics, DataScience, Economics or related field (Required).

  • Bachelor's Degree in Mathematics, DataScience, Economics or related field (Preferred).

  • A combination of relevant experience and education may be considered.

  • Creation of data reports and visibility solutions for business functions (Preferred).

  • Leveraging visual data analysis tools e.g.Domo, Tableau, etc. (Preferred).

  • Experience in a customer centric environment (Required).

  • Synthesizing many requests to create a solution that address all needs (Required).

  • Experience with systems and data analysis (Preferred).

  • Fluency in English.

  • Strong Communication Skills.

  • Highly organized and detail-oriented.

How we help you reach your best potential:

  • We are progressive, but laid back. You are free to be you and work how you work best. Here, you manage your own day and your own work style.

  • Our people are what make us great, and we protect our people. Jamfs across the globe receive a superior compensation and benefits package.

  • Everyone has a voice and everyone can make a difference, our more than 90% employee retention rate agrees!

  • Opportunity to make a real and meaningful impact for more than 38,000 global customers with the best Apple device management solution in the world.

  • We put people over profits – which is why our customers keep coming back to us.

  • Ability to support and give back to your community through volunteer paid time off.

  • We embrace all perspectives. Our employee led I&D groups encourage employees to make real, actionable differences here at Jamf.

  • 24 of 25 world’s most valuable brands rely on Jamf to do their best work (as ranked by Forbes).

  • Over 100,000 Jamf Nation users, the largest online IT community in the world.

You are the right kind of Jamf if:

You go above and beyond for others, genuine and willing to help, always. You support the team around you, you don’t point fingers or pass blame. You take responsibility for your actions, are open, and respect others. You value different perspectives, in how you work and how you learn. You are naturally inquisitive, like to create and be creative. You are a problem solver, curious and resourceful, self-driven and constantly improving. You roll up your sleeves and dig in. You are excited by not knowing what may lie ahead. You are willing to take risks, try new things, even fail just to do it better next time. You’re not a jerk. You put people first. You are a good person, someone who just wants to do the right thing.

Why Jamf?

Our mission is simple; we help organizations succeed with Apple. At Jamf, we put people first. We focus on the human before we focus on the technology. We are just good people that have it at their core to do what’s right – for our customers, our employees and our communities.

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