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DHL Express, Inc. [F027]應收帳款人員 Collector in Taiwan

*協助收帳相關作業並完成主管交代任務

*負責客戶應收帳款,必要時與其他部門合作完成收款

*以專業的方式使客戶即時的支付最大應付款項

*協助在總帳上完成未分配現金收款

*使用有效率的方式收取帳款並記錄

*檢視客戶付款情況並向主管報告的延遲付款之客戶,以便進行審核和採取行動

*解決帳單差異問題

*檢視客戶信用額度以確保採取適當的措施

*對新客戶進行信用檢查

*聯絡客戶確保帳務問題進行且有效溝通

*當衍生異常問題時,能及時判斷並向上提出警示

*協助困難帳回收

 

  • Assistance in Collection related activities and complete the task assignment from supervisor.

  • Engage in direct collection of receivables and work with other department to achieve the collection

  • Maximize collection of payment from all customers in a timely and professional manner.

  • Research unallocated cash for posting to debtor ledger.

  • Maintain efficient records of collection activities.

  • Monitor credit accounts and report delinquent customers to Credit Control Supervisor for review and action.

  • Resolve billing discrepancies.

  • Monitor credit limit of accounts to ensure proper action is taken

  • Credit check for new customers

  • Liaise to ensure effective communication on customer related issues.

  • Be able to raise up and escalate issue to higher level management team in time

  • Assistance on difficult payment collection and communication

     

     

Qualification-Numerical skills.-Credit analysis and debt collection skills.-Software skills (Word, Excel, PowerPoint, etc.).-Communication skills (English and local language), spoken and written-Telephone handling skills

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