Job Information

VMware Technical Account Manager, Riyadh, Saudi Arabia in Saudi Arabia

Are you a dynamic, individual who counts ownership, accountability, hard work and tenacity among your strengths? If teamwork, customer focus, excellent communication, thinking-out-of-the box and problem solving is your forte, this is the team meant for you.

As a Technical Account Manager (TAM), you will build and maintain post-sales relationships with up to 6 of VMware's largest and most complex customers. These customers are typically large accounts adopting VMware virtualization software across their Data Centers. As a trusted advisor, you will ensure successful implementations, ensuring that the customers serve as a positive reference and continue their standardization on VMware technology. Additionally, you will act as their single point of contact into all of VMware. TAMs consult closely with customers to ensure their happiness and ROI with the VMware platform. You are also the customers' virtualization guide and are accountable for identifying and directly addressing all business and technical issues.

VMware TAMs actively expand VMware platform adoption and standardization within accounts, driving relationships at every level internally and externally to advocate VMware technology and inspire change. You are effectively the transformation agents at your customers.

We offer fantastic opportunities for career progression and you will work in a collaborative, fast-growing and flexible working environment.


  • You will provide project leadership for the customer's major VMware initiatives (This would include project management and solutions consulting)

  • Co-ordination between cross-functional VMware project teams, which could consist of VMware consultants, engineers, marketing, and support staff

  • Maintain current functional and technical knowledge of the entire VMware product line

  • Manage and drive multiple requests across simultaneous client engagements

  • Provide clear and constructive product feedback to VMware product management teams based on customer requirements

  • Function as a front-line technical resource for "methodology" and informal customer questions

Required Skills:

  • Excellent communications and interpersonal skills, including ability to interact and communicate with Senior Management Levels.

  • Demonstrated ability in customer-facing positions, preferably as a professional services consultant

  • A good broad understanding of the VMware technology stack

  • A sound datacentre infrastructure understanding – Enterprise Architecture knowledge is definite plus

  • Understanding of the strategic sales process

  • Strong organizational skills with an ability to juggle multiple clients in a single working week

  • Ability to work independently and lead the VMware TAM engagement

  • Fluent in English, with Arabic an added advantage

Category : Services and Consulting

Subcategory: Technical Account Management

Experience: Manager and Professional

Full Time/ Part Time: Full Time

Posted Date: 2021-02-23

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