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Job Description

Oracle Customer Success Services is a One Oracle approach to ensuring customer success, through a broad set of services and solutions that are supported by certified and experienced implementers, helping to accelerate the entire customer journey. Customer Success Services provides a customer-centric delivery and support-integrated service, in conjunction with Oracle Development. As a sophisticated database support engineer of customer success service organization, you will be responsible to deliver support and services on database, engineered systems and cloud technologies to our premium customers. The support and services covers the entire life cycle of the product starting from architecture design, implementation, optimization, maintenance etc. The role involves working with the customers and ensure they get the best out of our products.

Career Level - IC3

Career Level - IC3

Responsibilities

6-10 years experience as Oracle DBA + Exadata with

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•Extensive knowledge and solid troubleshooting experience in all areas of Oracle database technology.

•Advanced level skills in RAC, ASM, Performance tuning, HA, Backup and Recovery

•Experience in database upgrades, migrations, installations and patching

•Ability to quickly grasp complex technical issues

•Hands-on with Oracle Database migration/upgrade using different methodologies Data Pump & RMAN Transportable Tablespaces.

•Hands-on database performance troubleshooting skills.

•DB Performance tuning skills are must.

•Experience with Perl, Unix Shell Scripting, and Python for custom monitoring and automation ·

•Knowledge and experience in administration of engineered system products like Exadata and ZDLRA

•Experience in Engineered system Maximum Availability Architecture

•Clear understanding of Exadata features like Flash cache, Storage Index, HCC and IORM

•Understanding Engineered system Health Check

•Exadata Full stack patching and Upgrade

•Thorough understanding of Oracle Database Architecture including the latest version of Oracle 11g, 12c & 19c.

•Solid troubleshooting experience in areas such as RAC, ASM, Exadata, Performance tuning, Data Guard (Physical and Logical), DG Broker.

•Experience in handling complex database recovery scenarios.

.Troubleshooting various installation and patching issues.

•Exadata bundle patching includes Storage cell, DB server, PDUs and network switches

•RDBMS and GRID patching experience

•Handson experience in Exadata patching experience.

•Provide and implement performance and tuning recommendations for all components of the Exadata machine.

•Perform Exadata storage servers upgrades and patching.

•Exposure to Cloud technologies like Oracle Cloud Infrastructure (OCI), ExaCS & ExaCC will be an added advantage.

•Understanding of Luns, Cell Disk, and Grid disk.

•Implementation experience of exadata features.

•Understanding of CELLCLI and DCLI.

•Performance tuning of Exadata component.

•Troubleshooting experience in exadata components.

•Installation and configuration of OEM with Exadata

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer