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DHL Express, Inc. Network Control Centre Duty Manager, Asia Pacific in Hong Kong

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world's most international company?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our "Insanely Customer Centric"Team and become a Certified International Specialist!

YOUR TASKS

 

Working

Location :

Chek

Lap Kok, Hong Kong

 

 

The Asia

Pacific Network Control Centre (APNCC) combines the day-to-day airline haul

network management into an integrated daily control, monitoring and

management structure for the DHL operational platform.  It operates 24 x

7 to provide functional direction and leadership to the Network Control Group

in countries and the Hubs & Gateways regionally and acts as the primary

interface on line haul performance (both service and cost) with the line haul

providers (Airlines) and with the Aviation commercial group management team.

It also monitors line haul performance to and from other regions, where DHL

owned or controlled aircraft are used.

 

The

APNCC Duty Manager acts as the central network control co-ordination with the

following responsibilities:

 

  • Act as

the first point of contact for all enquiries relating to the air network

operations in routine mode

  • Inform

all concerned parties and management on network events

  • Attend

to any contingency situations/ variations of network status and draw up

ad-hoc contingency solutions

-

Monitor the daily operational activities of the Asia Pacific air network

-

Maximize Asia Pacific aircraft fleet (both owned and leased) while minimize

usage of Commercial Air Linehaul (CAL) flights and achieve the regional

performance targets

  • Make decisions to optimize the

operations and maintain performance

 

     

 

YOUR PROFILE

           

  • Bachelor Degree or equivalent

  • 7-10 years of experience in an international

service related environment, in which 3 years in an aviation network

environment

  • Good knowledge and understanding of air transport

network

  • Strong negotiation, analytical, problem solving,

reasoning and decision making competencies

  • Fluent in spoken Cantonese and English

  • Clear and concise communication skill in written

and spoken English

  • Willing to work on 24-hour shift duty

  • Resilient to high stress level

OUR OFFER

Strong career support in an international environment

Great culture and colleagues

Multifarious benefit programm

Do you see a personal challenge in these versatile and responsible tasks? Then apply now!

We look forward to receiving your application!

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