DHL Express, Inc. Network Control Centre Duty Manager, Asia Pacific in Hong Kong
YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.
Would you like to become part of the world's most international company?
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our "Insanely Customer Centric"Team and become a Certified International Specialist!
Lap Kok, Hong Kong
Pacific Network Control Centre (APNCC) combines the day-to-day airline haul
network management into an integrated daily control, monitoring and
management structure for the DHL operational platform. It operates 24 x
7 to provide functional direction and leadership to the Network Control Group
in countries and the Hubs & Gateways regionally and acts as the primary
interface on line haul performance (both service and cost) with the line haul
providers (Airlines) and with the Aviation commercial group management team.
It also monitors line haul performance to and from other regions, where DHL
owned or controlled aircraft are used.
APNCC Duty Manager acts as the central network control co-ordination with the
- Act as
the first point of contact for all enquiries relating to the air network
operations in routine mode
all concerned parties and management on network events
to any contingency situations/ variations of network status and draw up
ad-hoc contingency solutions
Monitor the daily operational activities of the Asia Pacific air network
Maximize Asia Pacific aircraft fleet (both owned and leased) while minimize
usage of Commercial Air Linehaul (CAL) flights and achieve the regional
- Make decisions to optimize the
operations and maintain performance
Bachelor Degree or equivalent
7-10 years of experience in an international
service related environment, in which 3 years in an aviation network
- Good knowledge and understanding of air transport
- Strong negotiation, analytical, problem solving,
reasoning and decision making competencies
Fluent in spoken Cantonese and English
Clear and concise communication skill in written
and spoken English
Willing to work on 24-hour shift duty
Resilient to high stress level
Strong career support in an international environment
Great culture and colleagues
Multifarious benefit programm
Do you see a personal challenge in these versatile and responsible tasks? Then apply now!
We look forward to receiving your application!
DHL Express, Inc.
- DHL Express, Inc. Jobs