TNT Express Reliability Analyst in United Kingdom

Are you an experienced ServiceNow Reliability or Business Analyst looking to excel on the Now Platform as part of a cheerful and highly motivated team? TNT’s Global IT organisation is embracing the DevSecOps and Agile manifestos and we are looking for an enthusiastic individual to work as an integral part of the ServiceNow team, so together we can deliver a best in class experience to our stakeholders across both TNT and FedEx Express globally.

We absolutely love to find passionate people and help them reach (and exceed) the standards we expect, but given the pivotal nature of the role we’d expect you to have demonstrable ability in the following areas:

  • Fantastic analytical skill and experience of leading requirement gathering activities across global enterprises or multiple, varied workstreams.

  • The ability to comfortably engage with key stakeholders across the business, whatever their level and whether they sit within TNT or FedEx’s structure.

  • At ease translating business talk to developer talk, and developer talk to business talk!

  • Above average ability with the ServiceNow Platform.

  • Experience working in an Agile / DevSecOps environment.

We’ll expect you to support the agile development teams you’ll be working with by making sure requirements are clear, comprehensive and properly documented – but we’re not looking for robots (we can build those). We’re looking for someone to call out great ideas as they spot them, or lead the customer toward a better solution where processes can be improved. Automation and integration are key at TNT so we need you to help us champion Agile and DevSecOps throughout the business.

In return for your hard work, we’ll:

  • Compensate you fairly, with a good holiday allowance.

  • Help you develop your skills as an analyst, with career paths in the ServiceNow and DevSecOps areas waiting for you dependent upon your preference and ability.

  • Offer great opportunities to travel to TNT and FedEx locations around the world to meet and work with our global colleagues.

In short – if you’re an outstanding Reliability / Business Analyst and want a role in an organisation that will grow with you, refuse to silo you and always make sure your voice is heard – apply now, because we’re waiting for you!

ID: 2019-9071

External Closing Date (For Export): 27/02/2019

External Company Name: TNT UK Ltd

External Company URL:

Address Line 1: Atherstone ICS