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Marriott Manager, Partnership & Cards, Greater China in China

Job Number 22005709

Job Category Sales & Marketing

Location Shanghai Operations, 9/F Tower B One ITC, Shanghai, Shanghai, China

Brand Corporate

Schedule Full-Time

Relocation? N

Position Type Management

Located Remotely? N

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?



JOB SUMMARY:

This position will lead all strategic partnerships and alliances in Greater China. This role will report to Director, Enterprise Partnership & Cards, Greater China and will work in close collaboration with the corporate office and leadership team within AP and Regional offices.

The strategic partnerships and alliances leader will lead the entire commercial partnership and travel marketplace strategy for Greater China. Key focus areas will be:

Co-brand & points transfer partnerships

Business Development

  • Develop card and points transfer growth strategy for the market

  • Lead business development and card negotiations in partnership with Corporate Business Development team

  • Manage end-to-end launch of the products and points transfer partnerships

Partnership Management

  • Partner with the issuing banks, networks and corporate teams to own end to end card P&L

  • Support end-to-end marketing and branding of the products with the Partnership Marketing lead

  • Manage financial performance and budgets of Greater China cards and points transfer portfolio

  • Work with our bank partner on the card acquisition strategy including budgets, priorities and channel goals

  • Partner with HQ to manage existing relationships in the Greater China market

Managing Responsibilities with Stakeholders

  • Develops and maintains effective relationships with both internal and external stakeholders across the organization.

  • Updates stakeholders on key initiative wins and opportunities, responds to concerns, and solicits feedback. Engages leadership to develop and execute action plans to address gaps.

Airlines and Digital Partnerships

  • Supports local partnership development and cost negotiations

  • Support area and cross continent team to drive demand

Overarching goals of partnerships team:

  • Localization: Localize Marriott International’s award-winning loyalty program(s) through innovation partnerships

  • Acquisition: Expand the penetration of MI’s loyalty programs in the market

  • Awareness: Drive visibility of all MI brands & loyalty program in the market

  • Engagement: Develop & execute the overall member engagement strategy to drive member experience, retention & in turn loyalty

CANDIDATE PROFILE

Education and Experience

  • Bachelor’s degree from an accredited university in Business Administration or related area required. MBA or similar advanced degree a plus.

  • 6-8 years of relevant professional experience in partnership development and activation, commercial development, and/or international consumer marketing

Key Skills and Experiences

  • Strong bilingual communication skills – English

  • Strong P&L management skills; Experience in managing co-brand P&L is preferred

  • Experience in product development with tech knowledge required

  • Demonstrated ability to balance the interests and demands of multiple stakeholders

  • International working experience preferred

WORK ACTIVITIES

The following are specific responsibilities and contributions critical to the successful performance of the position:

Build & execute the partnership strategy for the region:

  • Develop the partnership strategy to expand the program reach in the market to drive both inbound & outbound travel from the market

  • Support the partnerships marketing team to deliver seamless member experience

Management of partners and strategic relationships for Marriott International in Greater China

  • Develop networks and strategic partnerships to help develop brand awareness, drive revenue growth, provide experiences for Member base

  • Implement partnership strategies to increase the reach and impact of our ongoing efforts in advancing the company’s marketing & business development activities

  • Collaborate with marketing, brand, communications sales team to support relationship development opportunities

Oversight and coordination of partnership execution; buzz marketing and Member Engagement

  • Work closely with the Marketing, Operations, and eCommerce teams to enhance and add partnerships that fit the needs of Members and key stakeholders in the market

  • Conceptualize new strategic initiatives/programs that to drive further alliances with external organizations with the goal of differentiating the Marriott brand, developing Member experiences, driving awareness to Marriott value proposition and products

Partnership Strategy & Infrastructure

  • Develop and manage reporting and financial tracking of strategic partnership activities

  • Develop and manage partner agreements

  • Deliver professional sales presentations to potential partner organizations with the ability to persuade and close business.

  • Provide timely and accurate reporting of pipeline, strategic partnerships and management activities.

  • Understand the competitive environment and the local customer attitudes / behaviors

MANAGEMENT COMPETENCIES

Building Relationships

Customer Relationships & global mindset

  • Shows an understanding of the needs of different customer/stakeholder segments and develops appropriate service strategies.

  • Establishes diverse partnerships across the industry, profession, and Company.

  • Implements programs that promote inclusion and engagement.

Leadership

Communication and Professional Demeanor

  • Actively listens and uses appropriate communication styles to deliver information in an articulate, understandable, and engaging way.

  • Keeps leaders informed about key issues.

  • Models and coaches’ others on displaying a leadership style that conveys confidence and gains respect from others.

  • Promotes a convincing and inspiring vision for the direction of the Company, brand, and team.

Managing Change

  • Presents the need for change in a positive way that encourages commitment and action.

  • Encourages others to identify ways to implement desired changes.

  • Manages stakeholder expectations during change.

  • Develops strategies and provides resources to implement change.

Strategy Development

  • Demonstrates a strong understanding of Company, brand, discipline, and program strategies.

  • Uses data to thoroughly evaluate opportunities and focuses on those with the greatest potential business impact.

  • Uses data to build program strategies and make the business case for stakeholder commitment.

Learning and Applying Professional Expertise

Business Acumen

  • Monitors industry and market changes and adjusts priorities as needed.

  • Models and holds others accountable for staying current in area of expertise.

  • Promotes the development of partnerships across teams to solve complex issues and improve performance.

  • Ensures compliance with contractual, legal and regulatory requirements.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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