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Suez-Na Customer Service Officer in Australia

Contract type

Regular / Permanent

WHO WE ARE

Our local team provides solutions that supply seven million Australians with safe drinking water, divert 1.2 million tonnes of waste from landfill every year, and enable the oil and gas sector to process resources in a sustainable and efficient way.

WHAT YOU WILL BE DOING

To

represent SUEZ in a professional and courteous manner always and to achieve the

accurate and timely administration of duties.

To maintain good customer relations with customers and ensure customers

are serviced in a timely and efficient manner.

To ensure completion of all tasks assigned in a professional manner,

adhering to SUEZ Policies and Procedures.

WHO WE ARE LOOKING FOR

Ability to use Microsoft Office and have fast and accurate keyboarding skills.

High typing speed 60wpm with 80%+ accuracy

Excellent phone manner.

2-3 years’ experience in a customer service role.

Excellent organisation skills.

Positive attitude and Interpersonal skills.

Experience in invoicing, Credit Notes and Debit Notes.

Ability to work in a fast-paced, high-pressure work environment with rapidly changing priorities.

Strong numeric skills with the ability to perform calculations quickly and accurately.

Ability to deal with members of the public / Contractors / Customers

Strong verbal communication skills with the ability to deal with conflict.

SUEZ is an equal opportunity employer and we welcome and encourage applications from Indigenous Australians and Torres Strait Islander people.

To be eligible to apply for this position you must have an appropriate Australian or New Zealand work visa.

BU: API - Australia & NZ

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