Vail Resorts Executive Assistant - The Lodge at Vail - Year Round in Vail, Colorado
Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak.
The ideal candidate for the job of Executive Assistant will be required to handle administrative tasks that help to support the General Manager, Property Manager, Executive Team and general operations of the property. The position is expected to work with or without supervision of the GM and Property Manager, as per the demands of the tasks at hand. The Executive Assistant must be organized, disciplined in time management and flexible in nature. Half the time the position will be supporting the Executive team and the other half will be assisting the property manager. Must be able to multitask, adjust priorities and maintain a positive attitude in all interactions with staff, coworkers, guests, owners and any other individuals encountered in the job. The Executive Assistant is a representative of the General Manager, Property Manager and Lodge at Vail and must act cordially, professionally and be trusted with confidential information. Will be required to work within time constraints and deadlines. Excellent written and verbal communication skills are the prerequisites for the executive assistant position.
Executive Assistant Duties and Responsibilities include (but are not limited to):
The responsibilities of an Executive Assistant require them to deal with wide range of competencies:
Act as a liaison between the external or internal executives, managers and consultants in coordinating meetings with the appropriate departments.
Assist the GM and EC Team in creation of reports/documents/presentations, preparing agendas and preparation of meeting minutes.
Assist accounting with reallocating charges to the house accounts, guest room charges, journal entries and other financial responsibilities as they develop.
Manage Administrative and General Department’s operating supply budget.
Monitor and optimize property’s social and online review presence.
Create, open, and process invoices from vendors for various charges.
Quote, create and manage employee and VIP guest room reservations.
Manage guest service feedback received directly and through post-stay Medallia surveys and escalate to department heads or General Manager as necessary.
Manage Business Center Office which includes guest/owner computer/printer assistance, maintenance of equipment, and cleanliness of office.
Answering of incoming GM office phone calls with proper call screening, forwarding and message taking.
Inventory and order appropriate office supplies.
Act as a representative of the GM and EC Team in meetings, seminars and conferences.
Guest issue resolution as situations develop during and after guests’ stay.
Create personalized and thoughtful VIP amenities with the assistance of GM, Department heads, Front Desk, In Room Dining and Culinary Department.
Assist GM and Property Manager with mailings, owner calendars, vendor scheduling, unit inspections, and owner/guest billing questions.
Maintenance of GM calendar appointments ensuring appropriate reminders and scheduling.
Support operations as needed and from time to time such as, but not limited to, assistance in Food and Beverage, Spa, Rooms, Lobby and other areas. Some proficiency in operational tasks will be expected.
Assist in other tasks and responsibilities as they develop.
Ad Hoc projects as needed.
High school diploma. -required
College degree. -preferred
Accounting and property management experience. -preferred
1 - 2 years in a professional office setting. -required
Hotel experience. -preferred
Above average proficiency in Microsoft Word, Outlook, Publisher, Excel, Teams and PowerPoint. -required
Must be able to speak, read, and write in English. -required
Excellent oral & written communication skills, high organizational skills, ability to multi-task, meet deadlines, and follow-up. -required
Hotel property management systems experience. -preferred
eProcurement experience. -preferred
Ability to use computer, fax, phone, copier, scanner, and label maker. -required
Must be able to work some holidays and weekends as required. -required
Must be able to sit for long periods of time. -required
Must be able to stand or walk for up to 8 hours. -required
Must be able to lift up to 25 lbs. -required
Be a part of the resort where it all started. Imagine belonging to a team that delivers the life of luxury to its guests while infusing the mountain lifestyle in every experience. Are you someone that never settles for second best? Take your mountain exploration to the next level and join a passionate group of people who thrive on extraordinary customer service. Come help us deliver unparalleled adventures in a place that is unrivaled and unflinching. Join the team at Vail – a place that’s Like Nothing on Earth. www.vailresortscareers.com
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 250207
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