Job Information

Kelly Services POS Systems Administrator – Hybrid, Troy, MI in Troy, Michigan

POS Systems Administrator – Hybrid, Troy, MI

Direct Hire


The POS Systems Administrator is the primary contact for our software systems. This person will be a member of the team that designs, develops, and implements business solutions with emphasis on accuracy, speed, efficiency and flexibility. The administrator is responsible for ongoing system maintenance, trouble shooting, escalation, reporting and training.

Essential Duties and Responsibilities:

  • General maintenance and support of POS system(s), subsystems and mobile App

  • General maintenance and support of systems used by the Events Group.

  • Troubleshoot issues that may arise within the system(s),

  • Provide clear and accurate communication and reporting to all levels of management.

  • Design, implement and maintain the system in a way that advances the corporate strategy and business objectives.

  • Implement user friendly solutions for reporting and tracking to allow unit managers easy access to needed information.

  • Partner with software vendors, on-site end users, IT Management, and other team members to identify areas for process and software improvements.

  • Address issues in a timely manner, involving IT support as necessary.

  • Partner with team members to transfer knowledge and ensure systems are successfully implemented at locations within the designated timeline.

  • Provide ongoing system training for new users.

  • Additional projects should business needs call for.


  • Experience in the Food/Hospitality Industry is a plus.

  • At least 1 year experience with POS software applications.

  • Bachelor’s Degree in IT, Business or Hospitality; Associates degree with 2-3 years’ experience in systems or equivalent professional experience.

  • Results oriented and flexible and steadily follows through on tasks.

  • Able to find a balance between the business requirements and meeting client requests.

  • Absorbs new information quickly and translates key points into positive outcomes.

  • Believes in and routinely practices direct and honest communication and actively shares information openly with those who need to know.

  • Seeks collaborative resolution of issues and seeks others’ points of view and encourages independent thought; listens well.

  • Superior time management/organizational skills.

  • Detail-oriented with the ability to define problems, collect data, establish facts, and draw valid conclusions.

  • Self-directed with a strong work ethic.

  • Ability to absorb new information quickly and translate key points into positive outcomes.

  • Proficient in Microsoft Office Suite.

  • Experience with Volante, Avanti, EventMaster, Caterease or FSS.

If you are interested in this role, then please feel free to reach out directly to: or 720-201-3798


You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A Kelly recruiter will confirm and share more details with you during the interview process.

Why Kelly ® Technology?

Looking to put your tech expertise to work on today’s most intriguing, innovative, and high-visibility projects? By partnering with Kelly Technology, you’ll gain direct connections to top companies around the globe. Our team creates expert talent solutions to solve the world’s most critical challenges. In a world where change is the only constant, our extensive network of industry relationships and IT market expertise help you take your skills exactly where you want to go. We’re here to help you gain experience, make an impact, and grow your tech career.

About Kelly ®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.