Job Information

BMO Financial Group Senior Specialist, Social Impact in Toronto, Ontario


176 Yonge Street

Job Family Group:

Business Management

Job Description

Supports the delivery of external communication messages, programs and initiatives related to BMO’s Purpose and social impact agenda, to increase BMO’s engagement and reputation externally, with a particular focus on amplifying BMO’s partnerships and community giving. Defines key storylines and narratives, assembles facts bases, and aligns key stakeholders with direction of proposed amplification efforts. Leads pro-active idea generation and pitching with internal partners and media to establish BMO as a social impact thought leader. Communicates with employees, media and other stakeholders on matters related to corporate affairs & corporate messaging. Works closely with marketing and communications partners to define a social impact amplification agenda and is responsible for overseeing the execution by Marketing and other organizational partners, of this agenda and key tactics. Supports a wide range of campaigns and programs including special events, fundraisers, education and awareness, and relationships with internal & external partners. Ensures BMO’s brand is communicated in a way that reflects our values and corporate responsibility.

  • Provides strategic input into business decisions as a trusted advisor.

  • Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.

  • Acts as a subject matter expert on relevant regulations and policies.

  • May network with industry contacts to gain competitive insights and best practices.

  • Acts as the day to day subject matter expert for the external communications program/portfolio.

  • May represent BMO’s position and business interests to specific stakeholder industry/market/government organizations.

  • Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.

  • Helps determine business priorities and best sequence for execution of business/group strategy.

  • Conducts independent analysis and assessment to resolve strategic issues.

  • Develops the business case by identifying needs, analysing potential options and assessing expected return on investment.

  • Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.

  • Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.

  • Researches and identifies position statements on specific issues to support a proposed program, initiative or event.

  • Executes program & initiative activities based on a detailed understanding of program/initiative requirement

  • Acts as the prime subject matter expert for internal/external stakeholders.

  • Identifies opportunities for alignment with other BMO groups to strengthen messaging

  • Builds effective relationships with internal/external stakeholders.

  • Ensures alignment between stakeholders.

  • Reviews and assesses internal and external requests; works with partners to prioritize & approve work.

  • Conducts independent review, analysis, and resolution of corporate affairs/external communication related issues.

  • Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.

  • Leads the development of the communication strategy focusing on positively influencing or changing behaviour.

  • Collaborates across BMO to develop communications strategies and ensure consistency of messaging, in order to positively influence or change behaviour.

  • Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.

  • Provides input into the planning and implementation of operational programs.

  • Executes work to deliver timely, accurate, and efficient service.

  • Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.

  • Provides advice and guidance to assigned business/group on implementation of solutions.

  • Develops knowledge related to external communications and/or area of specialty e.g. media relations

  • Collaborates with internal & external stakeholders to provide business context in the design, develop and implementation of external communication programs/campaigns and /or events

  • Supports the organization and execution of external communication related initiatives, programs, campaigns and events e.g. community sponsorship events, fundraising campaigns, etc.

  • Supports the development, production and distribution of communication, campaign, and special event materials across all delivery channels

  • Ensures that BMO’s brand is used correctly and effectively in all content by applying standards.

  • Breaks down strategic problems, and analyses data and information to provide insights and recommendations.

  • Monitors and tracks performance and addresses any issues. Designs and produces regular and ad-hoc reports, and dashboards.

  • Supports development and execution of strategic initiatives in collaboration with internal and external stakeholders.

  • Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.

  • Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.

  • Implements changes in response to shifting trends.

  • Broader work or accountabilities may be assigned as needed.


  • Typically, 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.

  • Experience in media relations or external communications related field-In-depth/ Expert.

  • Seasoned professional with a combination of education, experience and industry knowledge.

  • Verbal & written communication skills - In-depth / Expert.

  • Analytical and problem-solving skills - In-depth / Expert.

  • Influence skills - In-depth / Expert.

  • Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.

  • Able to manage ambiguity.

  • Data driven decision making - In-depth / Expert.

  • Individual Contributor

We’re here to help

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

BMO Financial Group Serving customers for 200 years and counting, BMO is a highly diversified financial services provider – the 8th largest bank, by assets, in North America. With total assets of $728 billion as of October 31, 2018, and a team of diverse and highly engaged employees, BMO provides a broad range of personal and commercial banking, wealth management and investment banking products and services to more than 12 million customers and conducts business through three operating groups: Personal and Commercial Banking, BMO Wealth Management and BMO Capital Markets.We serve Canadian clients through BMO Bank of Montreal®, our personal and commercial banking business, BMO Nesbitt Burns®*, one of Canada's leading wealth management firms, and BMO Capital Markets™, our North American investment and corporate banking division.In the United States, clients are served through BMO Harris Bank, a major U.S. Midwest personal and commercial bank, and BMO Private Bank, with wealth management offices across the United States, as well as BMO Capital Markets™, our North American investment and corporate banking division.We help our customers make money make sense by delivering the broadest range of financial services through a single point of contact. Our financial service professionals provide access to any services our customers require across the entire enterprise.