Job Information

IBM Program Consultant in Toronto, Ontario


IBM Application Consultants work directly with our clients on key initiatives. You will have the opportunity to build an in-depth understanding of their business issues and implement organizational strategies that drive adoption of change. We are looking for experts who can build credibility and trust with our clients and provide knowledge that addresses individual and unique business needs.

Your Role and Responsibilities

As a seasoned leader and consultant, you will serve as a voice for change to drive transformative practices that will allow IBM and clients to deliver value to market.


The Program consultant will lead a team of IBMers and advise senior client leaders on program roadmap and delivery. You will develop lasting relationships based on mutual respect with client decision makers. You will manage the scope, risk and profitability of engagements. You are also responsible for identifying and developing new growth opportunities.

The Program consultant will significantly influence client satisfaction through speedy resolution of issues and risks, and by continuously managing expectations and delivery. You will serve as a lead advocate of client within IBM and will consult to senior stakeholders to make a case for change.

  • Manage a portfolio of Digital programs across various geographic zones by aligning teams to work towards a common goal

  • Manage Agile programs with 5-12 squads, across various geographic zones by aligning teams to work towards a common goal

  • Coach executives, leaders, managers and teams on agile practices and mindsets

  • Create and update the implementation plans and metrics

  • Consult and advise clients on various programs strategic objectives

  • Track and communicate program progress/status to client and IBM stakeholders

  • Identify risks and escalate them through the appropriate channels

  • Clear blockers for the team to enable throughput

  • Contribute ideas and best practices across the client and IBM team

  • Provide input on resourcing to address critical bottlenecks

  • Manage IBM project financials, including forecasting, planning and analysis

  • Lead IBM governance activities and related communication

Required Technical and Professional Expertise

  • 10+ years of consulting and program management experience

  • Successful track record of internal and external stakeholder management

  • Proven track record of acting as trust advisor to internal and external stakeholders

  • Demonstrated experience of IT consulting

  • Proven track record of leading business case development for large and strategic initiatives

  • Proven Experience with Digital ecosystem and current market trends

  • Experienced in project financial management and forecasting

  • Demonstrated experience with both agile and waterfall methodologies

  • Successful delivery of programs on time and on budget

  • Proven ability to work in a customer facing/consulting environment

  • Experience leading projects through all phases of the lifecycle

  • Collaborates with IBM Account leaders and local practice leads to support opportunity development and build appropriate engagement model for the client

  • Strong written, verbal and presentation skills

  • Ability to build and maintain lasting relationships with senior clients

  • Accreditations desired: CSM - Certified Scrum Master, SPC - SAFe Program Consultant, PMI ACP or PMP

Preferred Technical and Professional Expertise

  • 5+ years in an IT consulting organization or similar

  • 15+ years of software agile program management experience

  • Experience in product management and delivery

  • Any cloud certification (Azure, AWS, Google, IBM Cloud)

Must have the ability to work in Canada without sponsorship.

About Business UnitIBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

This role requires you to be fully vaccinated against COVID-19 prior to your start date. Full vaccination refers to receiving dosage of COVID-19 vaccines that provide full protection in accordance with Canada Public Health and WHO guidance (full series of a 2 dose vaccine plus 14 days or a one dose vaccine plus 14 days from the last dose). Proof of vaccination status will be required. Booster vaccination requirements may be required. If you are unable to be vaccinated due to medical or religious reasons, we offer accommodations in accordance with applicable law.

Your Life @ IBMAre you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It's time to define your career.

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.