Citigroup Risk & Control Officer (TTS Client Operations) - JPN in Tokyo, Japan
The Operational Risk Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Responsibilities: This position will work for the risk & control matters for TTS Client Operations in Japan (TTSCO, TTS = Treasury & Trade Solutions). The person will work closely with TTSCO, and more broadly with the operational risk management partners across the business (1st line of defense) and functions (2nd / 3rd line of defense). The major responsibility is stipulated as below, but not limited to: Establishes and oversees the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks. Independently assess risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices. Governance and oversight may include (not limited to) technology operational risk, risk for example. Serves as a subject matter expert for Issues Management (KPI/KRI/Corrective Action Plans) Resolves transactional level escalations coming from internal partners Analyzes a multitude of scorecards/performance management tools in an attempt to mitigate exposure (risk/financial/regulatory) Monitors goals are met through performance, risk and relationship oversight of our extended supply chain Develops and maintains relationships across the business users and Lines of Defense to better understand and deliver customer requirements by responding to changes in the internal and external business environment Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts as SME to senior stakeholders and /or other team members. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 6-10 years experience in financial service industry / risk and control or equivalent experience. Experience in Internal Audit or Operational Risk Management would be desirable. Expertise in the following is beneficial: TTS products and processes, Fraud Awareness and Risk Management Legal and Regulatory Compliance, specifically Management of a global operations and a complex environment that includes global teams. Able to manage complex and sensitive information tactfully to all levels of the organization. Own process planning, analytical and problem solving skills. Self-motivated individual with excellent oral and written communication skills in Japanese and English. Education: Bachelor’s/University degree at least Be the point of contact and escalation risk & control matters Drive full life cycle of incident/Operational Risk Event Perform root cause analysis of significant control-related issues. Ensure Managers' Control Assessment (MCA) properly covers risks & controls and quarterly self-assessments are complete and correct. Engage with regional risk & controls initiatives and forums Engage with Department heads to understand the level of audit readiness and provide guidance based on current issues and discussions Conduct country on-site and thematic reviews to gauge compliance to organization standards and policies as well as to identify the control weaknesses and gaps Provide oversight over key metrics – Accounts and Balance Sheet Exceptions, Operational Losses, Corrective Action Plan & Issues Addressed by Management Coordinate implementation plans - Reporting & escalation of control/regulatory activities. Evaluate significant control events (e.g., negative metric trends, operating losses and "at risk" balances, frauds) for area of responsibility. Participate in Balance Sheet Exception Report (BSER) evaluations including ensuring oversight over accuracy of manual metrics. Support the Incident Monitoring Coordinator (IMC) in their day to day issue management Obtain, edit and consolidate data for quarterly reporting (e.g., BRCC, Disclosure Committee, Statement of Accountability, etc.). Participate in projects to provide proactive support and control evaluations (e.g., GL account ownership, system development or major process/policy changes ensuring deficiencies/concerns addressed prior to implementation, etc.). ------------------------------------------------- Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - JP ------------------------------------------------------ Time Type :Full time ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. 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Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
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