CASY-MSCCN Jobs

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.

You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Conduent Hiring!!

Benefits Call Center Agent

Position will be -Work from Home

$17.00 p/hour

Shift will be between 10:00am-7:00 pm EST Mon-Friday

WEEKENDS OFF!

We offer paid training, excellent benefits,

and a team-oriented environment.

Would you enjoy being part of a team that makes a difference in people's lives?

Do you love helping people solve complex problems and delivering solutions?

Join our Benefits call center team!

About the Benefits call center Representative role:

As a member of the Benefits call center team, you will help people every day by taking calls, actively listening, while discussing employee benefits. Calls can range from healthcare benefits, retirement benefits and additional employee perks.You will manage a steady volume of incoming calls from customers while navigating through multiple systems.

Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients' success.

Conduent offers opportunities for advancement with an outstanding benefits package.

Job Description:

• Answering inbound calls from members regarding health insurance benefits.

• Work to provide solutions to customer inquiries.

• Consult members of current benefit plans.

Requirements:

• Customer service experience.

• Call Center experience.

• Problem-solving skills.

• Excellent communication skills.

• Extensive experience with typing and keyboarding.

• Able to work independently.

• Report issues timely.

• Candidate should be somewhat tech savvy, meaning able to trouble shoot common issues.

• Must be at least 18 years old with a high school diploma or GED.

• Healthcare and Welfare Background related experience preferred.

• Must be able to submit to and pass a background screening

• Ability to successfully complete a mandatory paid training program.

We look forward to receiving your application and being a part of the Conduent Team!

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form (https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf) . You may also click here to access Conduent's ADAAA Accommodation Policy (http://downloads.conduent.com/content/usa/en/document/cdt_adaaa_accommodation_pol.pdf) .

At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.