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Vector Solutions Salesforce Administrator in Tampa, Florida

At Vector Solutions, it is our distinct privilege to serve the everyday heroes who serve others – the engineers who keep our buildings safe, the manufacturers who make the products we use every day, the first responders who protect us, and the educators who take care of our children. Through our award-winning online education, safety compliance, and performance optimization solutions, our mission is to change the world by saving lives, inspiring professionals, and elevating performance.

Our extended Vector Solutions family has grown and evolved tremendously over the past 20 years, and we have no intentions of slowing down. Our creativity and drive have taken us from a handful of employees in Tampa, Florida to more than 400 team members all over the country. We believe in fostering a positive workplace culture that attracts talent, drives engagement, increases performance, and invests in employees’ happiness and satisfaction.

So, if you’re innovative, passionate about what you do, and driven by the need to push boundaries in order to serve the everyday heroes that serve all of us, then search for your forever career with us at Vector Solutions.

Vector Solutions is seeking CRM Administrator to maintain the CRM system, write reports using MS SQL Server and support internal team members. This is a position which provides data to the sales and operations teams on an ongoing basis.

  • Hands-on customer support and application troubleshooting.

  • Provide guidance for enhancements and automation of CRM to support Sales Force Automation, Marketing, and Customer Service.

  • Configuration & customization of MS Dynamics CRM based on company requirements.

  • Installation and integration of 3rd party plug-ins and middleware applications.

  • Developing workflows based on company defined processes.

  • Extending MS CRM web functionality for external user access.

  • Maintaining, administer, and backup the CRM solution.

  • Creating reports (using MS CRM reporting and SSRS).

  • Import lists from various sources using Scribe.

  • Data import/export for calling / dialer campaigns

  • Must be organized and have excellent written and verbal communication skills.

  • Ability to meet deadlines and prioritize simultaneous requests.

  • Proven ability to design and implement new processes and facilitate user adoption.

  • Strong understanding of the platform.

  • Experience in an Agile development environment.

  • A documented history of successfully driving projects to completion.

  • Strong Data Management Abilities.

EDUCATION AND EXPERIENCE

Required

  • Bachelor's Degree in a technical area or equivalent.

  • 2-5 years of application support experience and MS SQL Server experience.

Preferred

  • Any Microsoft .net development experience a plus.

ID: 2021-1189

External Company URL: https://www.vectorsolutions.com/

Street: 4890 W Kennedy Blvd

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