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Virginia Mason Franciscan Health Surgery Scheduler Clinic in Tacoma, Washington

Surgery Scheduler Clinic

Franciscan Medical GroupTacoma, Washington

Requisition ID 2022-255882 Employment Type Full Time Department ENT Hours/Pay Period 80 Shift Day Weekly Schedule Day Shift Remote No Category Billing and Scheduling

Overview

In 2020, united in a fierce commitment to deliver the highest quality care and exceptional patient experience, Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Franciscan Health. Our combined system builds upon the scale and expertise of our nearly 300 sites of care, including 11 hospitals and nearly 5,000 physicians and providers. Together, we are empowered to make an even greater impact on the health and well-being of our communities.

CHI Franciscan and Virginia Mason are now united to build the future of patient-centered care across the Pacific Northwest. That means a seamlessly connected system offering quality care close to home. From basic health needs to the most complex, highly specialized care, our patients can count on us to meet their needs with convenient access to the region’s most prestigious experts and innovative treatments and technologies.

As a part of our organization, we currently offer the following benefits:

  • Competitive starting wages (DOE) and training to grow within the company

  • Paid Time Off (PTO)

  • Sign on Bonus for experienced ICU RN External Candidates

  • Health/Dental/Vision Insurance

  • Flexible health spending accounts (FSA)

  • Matching 401(k) and 457(b) Retirement Programs

  • Tuition Assistance for career growth and development

  • Care@Work premium account for additional support with children, pets, dependent adults, and household needs

  • Employee Assistance Program (EAP) for you and your family

  • Voluntary Protection: Group Accident, Critical Illness, and Identify Theft

  • Adoption Assistance

  • Wellness Program

  • Commute Trip Reduction Program - Earn cash back for participation!

Responsibilities

Franciscan Medical Group, a part of Virginia Mason Franciscan Health, is currently seeking a full time Clinic Surgery Scheduler for our Franciscan Ear Nose and Throat Associates in Tacoma, WA! No nights, weekends or organizationally recognized holidays required. Come join our cohesive and patient centered team!

Job Summary:

Obtains pre-authorization for surgery procedures and schedules surgeries optimizing the surgeon’s time, and other surgery resources to satisfy patient needs. Schedules surgery cases and procedures for multiple facilities in a computerized scheduling system to ensure smooth patient flow to, through and from the Operating Room in accordance with all established processes, procedures and guidelines.

Work includes: 1) scheduling surgeries, ancillary services and maintaining physician block time, and block time releases, 2) ensuring surgery is authorized by the payor prior to the surgery appointment, 3) arranging for appropriate equipment/tools for the scheduled case, 4) verifying and reviewing physician privilege status prior to scheduling, 5) communicating with medical staff office to maintain log of current privilege status, and 6) acquiring and maintaining physician preference information.

This job exists in multiple locations, and while there may be minor differences in job content, they are not significant for classification purposes. Overall, the nature of the work and job requirements is consistent between locations.

An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly.

Essential Duties:

  • Schedules appointments and ancillary services – surgical procedures.

  • Gathers insurance eligibility information and obtains pre-authorization for surgery.

  • Coordinates patient instructional/educational activities.

  • Coordinates purchase of materials and/or the rental of medical equipment relevant to the patient’s referral.

  • Ensures Surgeon’s schedules are maintained and physician preference information is current and conveyed in preparation of upcoming surgeries.

  • Distributes materials and responds to patient questions regarding routine billing and insurance matters.

  • Exhibits and adheres to CHI Franciscan Health’s Core Values of Reverence, Integrity, Compassion and Excellence.

Qualifications

Education/ Work Experience:

  • Two years of work experience in a medical office or healthcare environment where knowledge of medical terminology, insurance companies and codes as well as policies and procedures was necessary to perform the job.

Licensure/Certifications:

  • None

Apply (https://careers-commonspirit.icims.com/jobs/255882/login)

Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to

a diverse and inclusive workforce. All qualified applicants will be considered for

employment without regard to race, color, religion, sex, sexual orientation, gender

identity, national origin, age, disability, marital status, parental status,

ancestry, veteran status, genetic information, or any other characteristic protected

by law. For more information about your EEO rights as an applicant,

pleaseclick here. (https://tbcdn.talentbrew.com/company/35300/img/v1_0/EEOLawPoster.pdf)

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).

External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).

CommonSpirit Health™ participates in E-Verify.

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