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General Dynamics Ordnance & Tactical Systems I.T. Services Clerk (Contract) in St Petersburg, Florida

This is a temporary position (3 to 6 months) that will provide support to General Dynamics Ordnance & Tactical Systems (GD-OTS) users and delivers Service Desk support for all of the GD-OTS locations.

  • Work and complete service desk tickets as assigned.

  • Identify, manage, and resolve issues in a timely manner.

  • Respond to customer requests in a professional manner and effectively communicate with them to meet commitments.

  • Other duties as assigned.

  • Must have 1 to 3 years of professional IT experience in a Service Desk role.

  • Must effectively communicate orally and in writing.

  • Must be independent and capable of managing time, tasks, and priorities with minimal supervision.

  • Must be punctual, maintain a well-organized working environment, and be willing to work nights, weekends, holidays, and work overtime to meet company objectives.

  • Must have a high school diploma. Associate of Arts degree preferable.

Requisition ID: 2021-13100

Street: 11399 16th Court N.,Suite 200

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