OneSpace Account Manager in St. Louis, Missouri
OneSpace is a team of passionate individuals all working toward the same goal: to help consumer packaged goods (CPG) companies improve their performance on the world’s largest online retailers. To accomplish this goal, our expert team members work side by side with our customers to deliver full-service digital shelf management solutions that put their products front and center in the digital world. Using our sophisticated and ﬂexible platform, our team improves and optimizes their ecommerce product content at unrivaled speed and scale.
Our clients include the world’s leading CPG brands and retailers. We have helped them increase their discoverability and conversions online, while creating streamlined content production processes that improve their speed to market.
This position focuses on the implementation and maintenance of workflows on our proprietary platforms and requires the ability to engage with both Client Operations and Sales teams to define, scope and implement tailored solutions for client programs. This team member works very closely with the client to make sure they have a smooth and successful onboarding. They need to have strong communication skills, know the ins and outs of the business and applications.
This role is based out of Swansea, Illinois, located just outside of St. Louis.
In this role you will:
Collaborate cross-functionally to shepherd clients through the onboarding process by providing clear guidance about next steps, maintaining open lines of communication, and connecting clients to the appropriate internal resources
Manage client interactions in a manner that establishes credibility and trust as a business advisor
Execute growth plans in assigned accounts to expand consumption of existing offerings and demand for new offerings
Penetrate and grow existing enterprise clients at the VP/SVP level
Identify opportunities within clients’ ecommerce marketing and/or content strategy that can be improved via incremental investments in OneSpace products and services
In collaboration with the assigned Account Director, drive all aspects of the sales cycle including: proposals, scoping, pricing, contract negotiations, and renewals related to all upsell opportunities
Be a digital strategy consultant to predetermined OneSpace enterprise clients, including: staying abreast of digital and content marketing best practices and applying this knowledge to assist your clients in meeting their marketing and content strategy goals
In collaboration with the assigned Account Director, lead business review meetings and participate in other client meetings as required (including new business pitches)
Leverage past work and relationships to help clients identify new opportunities and increase revenue
Be proactive about solving problems even if it’s outside of your area and be ready to take on additional initiatives and responsibilities as they emerge
Develop online marketing, content and/or agile talent strategy for some of the world’s biggest online retailers, publishers, CPGs and BPOs
To win in this role you need:
3+ years experience and/or enterprise sales experience
Experience selling and presenting to the VP/SVP/C levels in client organizations:
Experience managing sales quota goals and revenue expectations
Startup experience a plus
3+ years of consultative sales/account expansion experience promoting digital or content marketing products/services to marketing departments in established accounts
Relentless attention to detail and organization; we provide large, complex solutions with many moving parts, and you will inspire confidence in our clients by making sure every detail is accounted for, documented and under control
Strong relationship and client management skills; people do business with people they like and trust, and so your ability to build lasting relationships and earn the trust of our clients will be essential to their growth.
A natural operational mindset; our team is made up of problem-solving experts, and you will be faced with interesting operational challenges every day whereby success comes from your ability to break things down and put them back together in a better way
Motivation and drive; your ability to wake up every morning fired up about how to help our clients work smarter will be essential to our growth
Strong negotiation and accurate forecasting skills
BA/BS or equivalent
Excellent benefits with significant portion of premiums paid by the company
15 paid holidays
PTO starting at 12 days per year
A unique tech startup experience unparalleled in the Midwest
Distinction of joining a recurring Best Places to Work and Top Workplaces honoree in the St. Louis area
Casual, flexible and positive work environment with an invigorating, inclusive culture