IQVIA Nurse Program Manager in St Leonards, Australia
The position of the Nurse Program Manager is to oversea and be responsible for the strategic day to day running of allocated Patient/Clinical Support programs. This include program documents and documentation, staff performance, client liaison from an operational and clinical perspective as well as setting up new program development.
Responsibilities within this role are to:
Ensure key financial performance milestones (e.g., turnover, vacancy days and sickness) for the project are achieved and drive key delivery targets.
Assist in the succession planning process and develop and conduct new hire training programs.
Ensure all team members have an understanding and working knowledge of the project service.
Ensure all Nurse Advisors are clinically competent for their role through appropriate recruitment, personal development and performance review.
May manage, train and develop Health Management Solutions (HMS) Field Nurse Mangers and Nurse Advisors.
Ensure all Nurse Advisors adhere to the Professional body standards.
Ensure all Nurse Advisor activities comply with local confidentiality requirements.
Provide a clinical supervision framework to support Nurse Advisors.
Ensure all Nurse Advisors achieve minimum standard in the use of IT systems.
Assist in the development of IT systems and act as a champion for existing systems.
All HMS personnel are required to undertake Adverse Events and Product Complaint (where appropriate) Training, and are responsible for reporting adverse events and product complaints in line with requirements, as applicable.
All HMS personnel must meet their obligations within the country specific Nursing and Midwifery codes of conduct, as applicable.
Manage staff in accordance with organization’s policies and applicable regulations. Responsibilities include planning, assigning, and directing work; appraising performance and guiding professional development; rewarding and disciplining employees; addressing employee relations issues and resolving problems. Approve actions on human resources matters.
Required Skills and Abilities we need from you:
Bachelor's Degree in Life Sciences or related field (required )
Minimum of 3 - 7 years' experience in the Pharmaceutical or healthcare environment and/or equivalent combination of education, training and experience
Understanding and general knowledge of health service
Good working knowledge of national clinical systems
Ability to manage own workload with minimal guidance
Ability to monitor and plan to meet program objectives
Clinically competent in disease area
Provide lead on internal cross project working
Ability to establish and maintain effective working relationships with co-workers, managers and clients
Permanent working/resident rights in Australia (PR or Citizen)
At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com .
IQVIA is a world leader in using data, technology, advanced analytics, and expertise to help customers drive healthcare – and human health – forward. Together with the companies we serve, we are enabling a more modern, more effective and more efficient healthcare system, and creating breakthrough solutions that transform business and patient outcomes.
To get there, it takes diverse skills and a curiosity to explore new possibilities. No matter your role, everyone at IQVIA, including our colleagues at Q² Solutions, contributes to our shared goal of improving human health. Thank you for your interest in growing your career with us.
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