Job Information

Burrell Behavioral Health Crisis Specialist (PRN) in Springfield, Missouri

Looking to feed your desire to give to your community and support those who need a helping hand? Look no further! Not only is Burrell growing the amount of its resources, services, and facilities to assist as many communities as possible, it also provides plenty of opportunity for growth in your current field and the freedom to explore others. Our culture and our environment are unlike any other. We offer highly-competitive pay and a full range of top-notch full-time employee benefits such as:

  • Medical

  • Dental

  • Vision

  • Life Insurance

  • Paid Time Off

  • Short Term Disability

  • Long Term Disability

  • Retirement Plan

  • Tuition Reimbursement

  • Student Loan Reimbursement

  • Employee Assistance Program

Job Description:



What you'll get to do:

You assist consumers in addressing the behavioral health needs of those who come into contact with the Burrell Behavioral Health Crisis Line. Relay information to consumers such as how to engage in mental health services, access community resources, and navigate crisis situations.

This position will be at our 24/7 Crisis Call Center in Springfield, Missouri.

Must have schedule flexibility and be willing to work days, evenings, overnights, and weekends.

This is a PRN (work as needed) position.

Job Duties:

  • Provide phone intervention as clinically appropriate and document all contacts on appropriate forms.

  • Consult with area law enforcement and/or hospital emergency rooms and advise regarding alternatives for disposition of non-Burrell clients and Burrell clients.

  • Participates in and contributes to the various staff development activities of Burrell.

  • Provide crisis intervention services and participates in emergency services in order to provide rapid aid in cases of emotional crisis

  • Attend scheduled conference calls, webinars, face-to-face meetings/trainings, and individual and group supervision.

  • Complete other duties as assigned by the Director of Crisis Services or designee.


  • ● Bachelor’s Degree in the Human services field (Master’s degree preferred)


● Work independently

● Establish effective relationships via telephone and face-to-face contacts.

● Adaptability (ability to perform effectively in the face of changing job demands)

● Initiative (taking necessary and appropriate action on one’s own)

● CPR/First aid and CPI certified

● Able to follow direction and accept supervision

What we offer:

Great pay, great schedule, great benefits, and an amazing culture of inclusiveness and positivity. Burrell’s dedication to promoting diversity, multiculturalism, and inclusion is clearly reflected in all of our content and across all of our agency. Diversity is more than a commitment at Burrell—it is the foundation of what we do. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin and all the other fascinating characteristics that make us different.



We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

Burrell is a Smoke and Tobacco Free Workplace.