Job Information

Virginia Mason Franciscan Health Supervisor - Shelter Program in Seattle, Washington


Bailey-Boushay House provides compassionate, highly-skilled professional care for people with HIV/AIDS. We also provide support for our clients with chemical dependencies, mental health issues and/or homelessness. Inpatient Complex Care Our 35-bed inpatient program provides a home for people with HIV who still require complex inpatient care, either to address episodes of acute illness, or to stay comfortable at the end of their lives. As space permits, our inpatient program also provides end-of-life care for people with other complex conditions, including ALS, Huntington's disease and cancer.

Virginia Mason Franciscan Health brings together two award-winning health systems in Washington state CHI Franciscan and Virginia Mason. As one integrated health system with the most patient access points in western Washington, our team includes 18,000 staff and nearly 5,000 employed physicians and affiliated providers. At Virginia Mason Franciscan Health, you will find the safest and highest quality of care provided by our expert, compassionate medical care team at 11 hospitals and nearly 300 sites throughout the greater Puget Sound region.

Just as Virginia Mason is dedicated to improving the lives of our patients and our community, we are equally dedicated to your professional and personal success. Virginia Mason Medical Center, was recognized among the Best Hospitals in Washington state by U.S. News & World Report. Located in Seattle, WA, Virginia Mason is an internationally recognized leader in the continuous improvement of health care. With an extensive list of awards and distinctions that includes our recognition as Top Hospital of the Decade by The Leapfrog Group, Virginia Mason offers you the opportunity to partner with exceptionally talented peers at every level. You will contribute to the strength of our Team Medicine approach to collaborative medicine and benefit from the changes enacted through our Virginia Mason Production System, a model that has transformed health care by providing patients with easier access to care, reducing errors, and continuously innovating patient safety and quality that has been adopted by other organizations here and abroad. Join us, and find out how many ways Virginia Mason offers you the chance to focus on what really matters - our patients.

As a part of our organization, we currently offer the following additional benefits:

  • Competitive starting wages (DOE) and training to grow within the company

  • Paid holidays, vacation and sick time

  • Medical/Dental/Vision Insurance plans

  • Flexible health spending accounts: DCFSA and FSA

  • Health Savings Account - (HSA) for use with the high deductible health plan

  • Short and long term disability programs

  • Employer paid life insurance

  • 401a and 403b retirement programs

  • Tuition Assistance for career growth and development

  • Bright Horizons programs for additional support with children, pets, dependent adults, and household needs

  • Employee Assistance Program (EAP) for you and your family

  • Voluntary Protection: Group Accident, Critical Illness, and Identify Theft

  • Wellness Program


  • The work operates in a low barrier environment operating under a harm reduction framework within the milieu of a therapeutic community of HIV+ low income adult clients that are socially complex, the majority of whom have a psychiatric diagnosis, an addiction, are homeless, have a criminal history, recently or repeatedly incarcerated, and/or are sexual minorities.

  • Oversees an Emergency Homeless Shelter staff of 16+; Shelter Staff representing a diverse team with often conflicting attitudes and priorities, and guiding the shelter team in providing consistent clinical care.

  • Ensures team adherence to established processes, in particular ensuring completion of the Nightly Checklist.

  • Leading team huddles, and ensures inter-shift communications. Ensures adequate staffing of the shelter and fills in as needed for staff absenteeism.

  • Contributes to care plans that address (1) behavioral issues, (2) viral load suppression, and (3) housing insecurity with positive healthy behaviors through recognition and rewards. Care plans must address equity for underserved and/or vulnerable populations.

  • Provides housing and life skills training and education during groups and leading activities.

  • Manages behaviors in a milieu that are often disruptive, aggressive, and territorial, and contributing to innovative behavioral care plans to address root causes of behaviors, limit punitive interventions, and have specific outcomes as goals. Mediates conflicts, provides de-escalation and crisis intervention, and models appropriate problem solving. Contributes to managing a milieu within a therapeutic community.

  • Works within a multi-disciplinary team and refers and coordinates care as appropriate, in particular to Housing Manager, HEET, chemical dependency, occupational therapy, and behavioral health.

  • Attends multiagency meetings (e.g., Shelter Learning Circle) and multi-agency care conferences (e.g., Lifelong).

  • Acts as an advisor to a multidisciplinary team. Serves as liaison to internal (e.g., RCP and Outpatient Day Program) and external resources (e.g., case management agencies, mental health agencies) who regularly interface with BBH teams.

  • Ensures regulatory and contract compliance, and documents notes in the Electronic Medical Record (EMR).

We deliver inspired people to do meaningful work.



  • High school diploma or GED required.

  • Experience leading and managing others.

  • Experience working in a low barrier environment operating under a harm reduction framework.

  • Experience working with People of Color (POC) and socially complex populations with traits that include low income, mentally ill, addicted, homeless, criminal history, recently or repeatedly incarcerated, and/or are sexual minorities. - - Experience mediating conflicts, providing de-escalation and crisis.

  • Bachelor's degree in social work or related field preferred.

We are an equal opportunity/affirmative action employer.

Pay Range

$31.48 - $40.19 / hr

We are an equal opportunity/affirmative action employer.