Change Healthcare Senior Implementation Consultant in Seattle, Washington
Transforming the future of healthcare isn’t something we take lightly. It takes teams of the best and the brightest, working together to make an impact.
As one of the largest healthcare technology companies in the U.S., we are a catalyst to accelerate the journey toward improved lives and healthier communities.Here at Change Healthcare, we’re using our influence to drive positive changes across the industry, and we want motivated and passionate people like you to help us continue to bring new and innovative ideas to life. If you’re ready to embrace your passion and do what you love with a company that’s committed to supporting your future, then you belong at Change Healthcare.
Pursue purpose. Champion innovation. Earn trust. Be agile. Include all.
Empower Your Future. Make a Difference.
Title: Senior Implementation ConsultantOverview of PositionThe Implementation Consultant is responsible for current workflow analysis and development; documenting, planning and implementation of future state workflow and customer training.
What will be my duties and responsibilities in this job?
Design Future State Workflow (including System Workflow and Department Process Workflow); determine application optimization within the department and provide the customer with Best Practice methodologies
Analyze unique configurations of customer sites and customize processes and training accordingly; develop training plans and documentation; coordinate and provide Super-user application training; ensure that course completion certificates are supplied to customer sites in a timely manner; ensure that all Super Users are able to train customer End Users and understand any unique customer site requirements
Provide Application Training and support to other (McKesson Imaging Group) MIG staff from other groups as required; identify, file and Follow-up Product Features and issue requests during implementation; proactively involved in change management processes related to implementations
Mentorship – act as a mentor for new and developing staff and be a resource for current staff. Assist with individual training needs; assist in staff evaluations focusing on individual job knowledge and level of competence; new employee training - assist with on-boarding and readiness to take on customer assignments
A Major contributor to process improvement; expected to drive or lead special projects/initiatives
What are the requirements needed for this position?
RCIS, RN or RTR with 5+ years of Cath Lab experience
Strong Hemodynamic background, a sound understanding of cardiology department workflow
The familiarity of document/registry standards and credentialing such as JCAHO, NCDR, STS, ICAEL, ICAVL and ICANL
Bachelor’s Degree in Nursing, Informatics, Computer Science, and/or Health Sciences a plus
What other skills/experience would be helpful to have?
Cardiac Echo and/or Nuclear Medicine experience a plus
Cardiac Echo and/or Nuclear Medicine experience a plus
Knowledge of medical communication protocols a plus (i.e. DICOM / HL7/XML)
Strong written and verbal communication skills
Ability to communicate complex ideas in an understandable manner
Excellent analytical and problem-solving skills
Strong Presentation and Training abilities to a wide variety of audiences
Demonstrates confidence in the ability to articulate recommendations to the customer
Independent, Self-starter, self-directed
Strong Customer Service skills
Intermediate IT skills
Strong understanding of Clinical Environment and Health Care Operations
Ability to mentor
What are the working conditions and physical requirements of this job?
General office demands
How much should I expect to travel?
Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement.
Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!
Equal Opportunity/Affirmative Action Statement
Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at https://www.eeoc.gov/employers/eeo-law-poster and the supplemental information at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf.
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Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.
Change Healthcare is an equal opportunity employer. All qualified applicant will reveive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status.
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