Job Information

Starbucks Coffee Company program manager, Partner & Customer Solutions, Business Strategy in Seattle, Washington

Now Brewing –program manager, Partner & Customer Solutions, Business Strategy! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

The program manager, Partner & Customer Solutions, Business Strategy , will be responsible for overseeing and managing holistic end-to-end management of strategic initiatives that will transform the business – to improve the Partner and customer experience, drive a step change in retail productivity, and enhance the quality of our Food and Beverages. You will help realize a disruptive ambition and big, iconic moves for Starbucks at scale, in engine strategy, equipment or packaging.

As a program manager, Partner & Customer Solutions, Business Strategy , you will…

  • Manage a transformational equipment program holistically, understanding how different cross-functional perspectives come together to move work forward

  • Evaluate projects through a strategic lens and develop and execute phased action plan by distilling and prioritizing ideas into executable tactics

  • Work independently, without the need for day-to-day guidance

  • Comfortably manage through shifting scope, resources and timing and anticipates roadblocks and barriers

  • Balance rational facts with genuine compelling storytelling to influence others and drive decisions

  • Leverage strong relationships across the building to drive work forward

  • Help partners consider new options and demonstrate creative problem solving that accounts for diverse perspectives

We’d love to hear from people with:

  • Management including all elements of scope, time, cost, risk, quality, integration, procurement, communications 8 years

  • Working across functional areas to develop effective business solutions that align with company and business unit objectives 8 years

  • Managing complex large-scale or multiple mid-sized projects 8 years

  • General business experience in large matrixed organizations 8 years

  • Advanced Skills in project management tools, including Smartsheet

  • Influence and mobilize cross functional teams to get things to market

  • Contribute to a welcoming team environment, creating a culture in alignment with Starbucks Mission and Values

Join us and be part of something bigger. Apply today!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 206-318-0660 or via email at