EY ET_EUTX_14260_Enterprise Product Manager in Seattle, Washington
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
Enterprise Technology provides reliable, secure and resilient technology services and solutions to support our 330,000 EY people. As part of Enterprise Technology, you’ll be at the forefront of enabling innovative technologies including emerging collaboration tools and top-tier technology infrastructure.
Our aim is to create a superior customer experience with clear investment in innovation, alongside operational excellence that delivers efficient, quality services and solutions. You will work with technologists and business experts to meet the increasing pace of our business. That means more growth for you, exciting learning opportunities, career choices, and the chance to make a real impact.
We’re seeking a Product Manager for several key M365 technologies around Information Protection, Compliance and Governance. Emphasis will be on how these technologies are being implemented to support data protection scenarios in Office 365 platforms such as Microsoft Teams, SharePoint, ODB and Exchange.
This is a semi technical role that will act as the custodian for policies, roadmaps, high impact issues and development of opportunities to further deploy capabilities to EY member firms.
Your key responsibilities
The Product manager will:
Develop roadmaps for key Office 365 data protection technologies such as Azure Information Protection and DLP.
Build a network across Information Security, Microsoft and EY M365 product owners to manage and govern Information Protection technologies (policy management, operate model, supportability etc)
Work with product owners and other stakeholders to identify demand for specific data protection use cases and translate those into practical application using M365 technologies.
Ensure the roadmap for Information Protection technology from Information Security is understood, and that interdependencies are managed
Identify and develop opportunities to save costs or improve UX.
Help increase adoption across the Firm
Manage high impact issues / gaps by liaising between service teams, Microsoft, Info Sec etc
Manage all financial aspects of the product including annual budgeting, invoice checking and signoff, analyze the financial impact of service and support model changes, manage risks and opportunities. This includes monthly financial review of centrally managed P&L and advising and consulting local business contacts on service cost and investments.
Direct the metrics on the total cost of ownership (TCO) for the product to show business value.
Partner with other Product Managers within to align product roadmaps and service and optimize overall user experience.
Direct the product strategy and long term roadmap incorporating industry trends, business demand and the wider IT strategy.
Proactively research and evaluate feasibility of any new technologies that may improve the product.
Sponsor projects to design new solutions, and direct pilots utilizing Service delivery teams as well as the Deployment organization.
Direct reporting of product utilization and continuously drives for improved adoption of the technologies.
Partner with the Deployment team to prepare business change material and product industrialization.
Proactively partners with the Business Relationship Management team and engages with local business executives to market, deploy and expand the Services and decommission legacy products.
Plan, budget, initiate and sponsor the investment portfolio to deliver new product features and deploy the product. Ultimately accountable for the timely delivery of the investments within the approved budget.
Direct and oversees monthly service portfolio review meetings with stakeholders to manage the investment budget and scope management of projects.
Oversee the team’s activities to meet deliverable dates for next generation services in accordance with best practices in the industry.
Skills and attributes for success
History of working credibly with senior stakeholders (up to C level)
Adapts personal communication style to the style of others, develops rapport and stays calm under pressure or escalating issues using advanced oral and written English communication skills.
Strong verbal and written skills including strong cross-cultural communication and the ability to draft effective communications
Ability to work with people in a variety of cultures, countries and time zones
Utilizes all aspects of Emotional Intelligence to navigate the interactions and complexities of the business environment and drive leadership performance in oneself and in others.
Brings proven expertise of product management
Proven financial management skills.
Proven experience in Service Delivery
Proven experience in marketing and sales
Passionate, committed and determined
To qualify for the role you must have
- Bachelor or Masters degree in Information Technology or equivalent experience.
A minimum of 5 years of leadership experience with M365 technologies (owning products or services, leading engineering or architecture teams or being a senior Subject Matter Expert)
A deep understanding of M365 governance strategies in large organizations
A good understanding of Microsoft Information Protection technologies such as AIP, DLP, Intune, Conditional Access
What we offer
As part of this role, you'll work in a highly integrated, global team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer:
Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
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