Job Information

Masco Corporation AR Specialist in Santa Ana, California

Job Description

The Account Receivable Specialist will cover various functions of the A/R Department, including processing of returns (RMA’s), collection of accounts and application of cash, credits and adjustments.


  • Research, follow up and collect customer claims.

  • Assist in collection of accounts

  • Notify customers of past due invoices and performing steps necessary to bring and keep all accounts current and within credit limits.

  • Research discrepancies that prevent invoices from being paid

  • Communicate via phone/email/fax to customers as well as outside sales representatives while maintaining a good rapport with each.

  • Accurately process customer payments

  • Process credits and payment adjustment

  • Process RMA requests in a timely manner as needed


  • Performs other duties as required.


Educations and/or Experience

  • High School diploma or equivalent is required

  • 1 – 3 years (soft) collection and cash application experience is required


  • Must be enthusiastic and professional

  • Must be organized, detail oriented, and able to multitask and work in a fast paced, growing environment

  • Must have excel experience

  • ERP accounting system experience a plus

  • Familiar with basic A/R terminology

  • Ability to work independently and/or in a team environment

  • Flexible and eager to accept additional responsibilities

  • Strong communication and interpersonal skills

Computer Skills

  • Microsoft Office (Outlook, Word, Excel)

  • Intermediate MS Excel (VLOOKUP function, sorting and filtering data)

Language Skills

  • English (reading, writing, verbal)

Mathematical Skills

  • Basic math skills (add, subtract, divide, multiply)

Other Skills

  • Must be able to work all shifts, including weekends and holiday hours.

  • Ability to legally work without sponsorship for employment visa status.


While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk or hear. This is a largely sedentary role; however, standing and walking up and down stairs will be required. The employee will occasionally be required to complete some filing. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Individuals may need to sit or stand as needed. This position may require reaching above shoulder heights or below the waist or lifting as required to file documents or store materials throughout the workday. Proper lifting techniques are required. This position may occasionally lift up to 20 pounds for files and computer printouts.


While performing the duties of this job, the employee will work in an office environment or enclosed office space; and can be exposed to a warehouse environment on a frequent basis. The ambient conditions are moderate, and the noise level in the work environment is moderate. Artificial lighting and air conditioning is found within the environment.


Brasstech, Inc.

Full time

Masco Corporation (the “Company”) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

Masco Corporation is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster: English & Spanish (

E-verify Right to Work Poster: English ( , Spanish (


Masco Corporation is a global leader in the design, manufacture and distribution of branded home improvement and building products. Our products enhance the way consumers all over the world experience and enjoy their living spaces. Our portfolio of industry-leading brands includes Behr® paint; Delta® and Hansgrohe® faucets, bath and shower fixtures; Kichler® decorative and outdoor lighting and HotSpring® spas, to name a few.

At Masco, we believe in better living possibilities—for our homes, our environment and our community. Across our businesses and geographies, we seek out these possibilities to grow ourselves, enhance our consumers’ lives, create returns for our shareholders and improve the world around us. We believe a strong, supportive presence in the communities where we live, work and do business is vital. We partner with organizations that are as driven as we are to support the growth of our communities, encourage and enable equity and provide safe, affordable housing for all families.