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Abarca Health, LLC. Business Development Consultant in San Juan, Puerto Rico

What you’ll doIn a few words…Abarca is igniting a revolution in healthcare.  We built our company on the belief that with smarter technology we are redefining pharmacy benefits, but this is just the beginning…Our Sales and Business Development gurus are the welcoming heralds for any potential client! They're entrusted with developing the strategy operational relationships that are needed to extend our superior quality, processes, and aid to new beneficiaries. They handle everything related to marketing our value proposition, proposal management, emphasizing our broad line of products and supporting all services our potential clients are seeking. We are seeking a highly motivated and skilled Business Development Consultant to join our dynamic business development team at Abarca Health. As a Business Development Consultant, you will be the client facing representative for Abarca to support our high-profile clients with all their request for proposal (RFP) needs. This includes answering RFP questions, providing necessary documentation and exhibits, managing project deadlines, and coordinating meetings. You will interface with everyone at the organization. This role requires occasional travel. Must be willing to travel as needed and work Pacific Standard time zone (8:00 AM - 5:00 PM PST).The fundamentals for the job…Management of all contract obligations related to sales and business development for the clientManagement of high-profile client RFPsBuilding strong relationships with clients to maintain a high client satisfactionCommunicating with clients by phone, through email and face to face ensures their needs are understood and addressedSupporting the client’s growth and marketing strategy by developing unique go to market strategies and building brand awareness for the clientTravel as needed to support finalist or sales presentation, or client needed meetingsOverseeing product evaluation needs from clientResponsible of doing market researchEstablishing and monitoring business metricsGenerating data and reports to illustrate client management (volume of RFP questions managed, total RFPs, win/loss ratios, etc.)Collaborating with various internal departments to ensure they fulfill all customer requestsResolving complaints and keeping track of all processes that pertain to the client’s desiresActing as the client’s representative to ensure their demands are met with a focus on improving the customer experienceAll other duties as assignedWhat we expect of youThe bold requirements…Bachelor’s Degree or Master’s Degree in Healthcare Administration or Management, Marketing or Pharmacy. (In lieu of a degree, equivalent, relevant work experience may be considered).3+ years of experience in sales, business development, account management, or pharmacy with a focus in managed care, healthcare, or pharmacy benefit management.Experience collaborating with multi-functional teams to develop a customer-specific proposal strategy.Experience creating new proposal text by meeting with subject matter experts or using reference documents.Experience with SalesforceExperience with Ombud or other Request for Proposal (RFP) software management tools Excellent oral and written communication skills.Experience with presentations and public speakingMust be technology savvy with robust experience working with all Microsoft productsStrong customer service and interpersonal skills for dealing with different types of customers and clientsSatisfactory problem-solving skills to help resolve customer complaints or needsExceptional analytical skills for interpreting client dataAdvanced contract management & negotiation skillsStrong organizational skills and attention to detailTime management and multitasking skills to handle multiple tasks and clients at onceWe are proud to offer a flexible hybrid work model which will require certain on-site work days (Puerto Rico Location Only)Nice to haves…Tableau experience.Bilingual fluency in English and Spanish.Physical requirements…Must be able to access and navigate each department at the organization’s facilities.Sedentary work that primarily involves sitting/standing. At Abarca we value and celebrate diversity. Diversity, equity, inclusion, and belonging are guiding principles of Abarca and ensure Abarca’s workforce reflects the communities it serves.  We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.Abarca Health LLC is an equal employment opportunity employer and participates in E-Verify.  “Applicant must be a United States’ citizen. Abarca Health LLC does not sponsor employment visas at this time”The above description is not intended to limit the scope of the job or to exclude other duties not mentioned. It is not a final set of specifications for the position. It’s simply meant to give readers an idea of what the role entails.

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