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GM Cruise LLC Senior Operations Crisis Manager in San Francisco, California

Senior Operations Crisis Manager at Cruise

San Francisco, CA

We're Cruise, a self-driving service designed for the cities we love.

We’re building the world’s most advanced, self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many.

Cruisers have the opportunity to grow and develop while learning from leaders at the forefront of their fields. With a culture of internal mobility, there's an opportunity to thrive in a variety of disciplines. This is a place for dreamers and doers to succeed.

If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, join us.

What you’ll be doing:

  • In short, you will help lead Cruise to being at our best in greatest moments of need

  • Coordinate creation & updates to company-wide and functional incident response plans

  • Lead cross-functional incident response by facilitating Crisis Management Team

  • Ensure readiness by planning, executing, and evaluating exercise events

  • Continuously assess response risks and proactively lead initiatives to address them; facilitate key metrics and reporting

    What you must have:

  • BA / BS in a related field and 5+ years of directly relevant experience leading crisis/incident response or operations

  • Track record of demonstrated strategic thinking & prioritization in complex, evolving, and ambiguous situations

  • Steady, thoughtful, methodical approach and ability to execute under pressure

  • Demonstrated passion for building and leading programs that protect an organization’s mission amidst adverse events

  • Excellent written/verbal communication and ability to effectively interface with stakeholders ranging from frontline to C-suite

    Bonus points!

  • Incident response or business continuity planning experience or relevant certifications, particularly with standards/frameworks from relevant industries

  • Fleet management or other relevant mobility/transportation experience

  • Entrepreneurial experience/ownership mentality or other innovation history

  • Enthusiasm for the potential of autonomous driving to move life forward in our cities and improve road safety

  • Availability for occasional night/weekend on-call/work and travel if circumstances necessitate

Why Cruise?

  • Our benefits are here to support the whole you:

  • Competitive salary and benefits

  • 401(k) Cruise matching program

  • Medical / dental / vision, AD+D and Life

  • One Medical membership

  • Flexible vacation and company paid holidays

  • Healthy meals and snacks provided for non-remote employees

  • Paid parental leave

  • Fertility Benefits

  • Dependent Care Flexible Spending Account, subsidized by Cruise

  • Flexible Spending Account

  • Monthly wellness stipend

  • Pre-tax Commuter Benefit Plan for non-remote employees

  • We’re Remote Friendly

  • We believe that your value to the team can be provided at a Cruise office or from the comfort of your home. Depending on your function, enjoy the flexibility of remote work and join our growing community of remote employees in the continental United States.

  • We’re Integrated

  • Through our partnerships with General Motors and Honda, we are the only self-driving company with fully integrated manufacturing at scale.

  • We’re Funded

  • GM, Honda, Microsoft, SoftBank, & T. Rowe Price, have invested billions in Cruise. Their backing for our technology demonstrates their confidence in our progress, team, and vision and makes us one of the leading autonomous vehicle organizations in the industry. Our deep resources greatly accelerate our operating speed.

  • We’re Independent

  • We have our own governance, board of directors, equity, and investors. Our independence allows us to not just work on the edge of technology, but also define it.

  • We’re Vested

  • You won’t just own your work here, you’ll have the potential to own equity in Cruise, too. We are competing in a market that is projected to grow exponentially, which gives our company valuation room to grow.

Cruise LLC is an equal opportunity employer. We strive to create a supportive and inclusive workplace where contributions are valued and celebrated, and our employees thrive by being themselves and are inspired to do the best work of their lives.

We seek applicants of all backgrounds and identities, across race, color, ethnicity, national origin or ancestry, citizenship, religion, sex, sexual orientation, gender identity or expression, veteran status, marital status, pregnancy or parental status, or disability. Applicants will not be discriminated against based on these or other protected categories or social identities. Cruise will consider for employment qualified applicants with arrest and conviction records, in accordance with applicable laws.

Cruise is committed to the full inclusion of all applicants. If reasonable accommodation is needed to participate in the job application or interview process please let our recruiting team know or email HR@getcruise.com.

We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. To help us track the effectiveness and inclusivity of our recruiting efforts, please consider answering the following demographic questions. Answering these questions is entirely voluntary. Your answers to these questions will not be shared with the hiring decision makers and will not impact the hiring decision in any way. Instead, Cruise will use this information not only to comply with any government reporting obligations but also to track our progress toward meeting our diversity, equity, inclusion, and belonging objectives.

Note to Recruitment Agencies: Cruise does not accept unsolicited agency resumes. Furthermore, Cruise does not pay placement fees for candidates submitted by any agency other than its approved partners.

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