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PDS Tech Inc Senior Observability Engineer in San Francisco, California

PDS Tech Inc. is seeking a Senior Observability Engineer, in San Francisco, CA.

Summary:

  • Our Application Monitoring & Performance team supports our Engineering organization by configuring and supporting the tools and processes to help keep Climate’s services operational in our test and production environments; helping farmers increase their crop yields in a sustainable way.

  • The demands of availability and responsiveness of services towards our customer facing services are growing.

  • As a Senior Performance Engineer, you will join a team of world-class, highly motivated, innovative, and collaborative engineers with deep domain expertise in cloud based solutions and tools.

  • You have the opportunity to use your wealth of experiences in application monitoring and performance at enterprise levels.

  • Our goal is to maintain a continuous improvement culture for the engineering organization, where software engineers can use deep operational insight to optimize their services and provide more value to customers.

Your Impact:

  • Work closely with our Engineers and teams to instrument their services with New Relic and Splunk functionality

  • Support Engineers during critical and time sensitive production events to ensure a timely resolution

  • Support Engineers in the Root Cause and Correction Of Error flow to ensure we detect and avoid future customer impacts

  • Supporting and nurturing process improvements and knowledge base improvements

  • Assist in the the generation of major incident metrics and reports

Basic Qualifications:

  • 5+ years of software development (Python or Java)

  • Familiarity with one of the monitoring tools NewRelic/Dynatrace/DataDog/Prometheus

  • Familiarity with one of the logging tools Splunk/Elasticsearch

  • Ability to assist engineering teams with training & tools to observe how their code and services are performing so they can easily optimize the experience for the end-user

  • Ability to develop monitoring dashboards that convey meaningful business data, software readiness, and service/system health tailored for different audiences suchs as engineers and executives

  • Ability to assist engineers in understanding how to optimize their services for utilization, response time, throughput, latency, relative, absolute, variance, instrumentation, parallel, asynchronous, utilization, bottleneck, tracing, resource contention, and MTTR

  • Strong working knowledge of microservices, containerization/Docker and orchestration/Kubernetes

Preferred Qualifications:

  • 2+ years of working knowledge in any cloud-based environment (AWS, Azure, GCP)

  • Familiarity with a DevOps or SRE culture and processes

  • Working understanding of AWS popular services: EC2, IAM, S3, EBS, SSM, CloudWatch, CloudTrial, CloudFormation, Lambda, SQS, SNS, Redshift, Athena, EMR, Kinesis, Glue, Data Pipeline, ECR, ECS, EKS etc.

  • Familiarity with the security frameworks and application security best practices.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

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