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Akin Gump Strauss Hauer & Feld LLP Receptionist in San Francisco, California

Akin Gump Strauss Hauer & Feld LLP is a leading international law firm with more than 900 lawyers in offices throughout the United States, Europe, Asia and the Middle East. We are currently seeking a professional team player with dynamic communication and organizational skills to represent the firm as a Receptionist in our San Francisco office. This is an opportunity to work amongst accomplished attorneys and staff and to serve a wide range of clients. We are looking for someone with a positive and helpful attitude who prides themselves on excellent customer service. We are a collegial team who are committed to our clients and each other in providing an excellent work product while maintaining integrity and intensity. The San Francisco office is located in the Financial District and close to all forms of public transportation. Key responsibilities of this position include:

  • Answer telephones (internal and external calls); manage call screening, routing, and messages

  • Perform all tasks related to visitor office and conference room reservations, including managing bookings in the scheduler program

  • Greet, welcome, and announce clients and visitors to the office

  • Send out daily Conference Room Schedule

  • Serve as primary contact for general administrative, event, and visitor queries

  • Coordinate all event and conference room service functions with appropriate personnel to ensure all needs are met

  • Coordinate meals or refreshments and any audio visual needs, if necessary

  • Prepare a wide variety of correspondence, memos/letters and email in response to routine questions

  • Ensure access for all approved visitors and vendors

  • Assist attorneys, visitors, and staff, with conference calls, videoconferences, and wi-fi access

  • Track and maintain parking validation log

  • Distribute and track visitor keys and access cards

  • Work in tandem with and provide coverage for the Office Services Assistant and Operations Assistant

  • Copy, scan, and save documents to the document management system

  • Process invoices, expenses, and enter attorney time

  • Process, prepare, and distribute incoming and outgoing mail

  • Assist with the planning and execution of internal events

  • Work with the Diversity & Inclusion Department on events and be their primary point of contact for assistance with local administrative projects

  • Make hotel, travel, and restaurant reservations for attorneys, clients, and visitors

  • Serve as Receptionist for special office events (conferences, symposia, training programs), and direct outside visitors to their destinations

  • Coordinate with building management and other building facility departments to resolve work orders service and tenant requests

Qualifications (Experience, Knowledge, Skills & Abilities):

  • High School Diploma or equivalent

  • Minimum of one year experience in a professional services environment; Office Services, Catering, or Conference Services experience is a plus

  • Excellent telephone manner and oral communication skills

  • Thorough knowledge of office procedures for conference room and food service scheduling

  • Ability to handle difficult situations with discretion, tact, and diplomacy

  • Ability to operate office equipment and technology used on a regular basis, including computers and telephones

  • Ability to read, comprehend, and follow instructions

  • Ability to respond to changing priorities

  • Ability to handle many tasks simultaneously

  • Ability to perform clerical tasks quickly and with a high degree of accuracy

  • Ability to work with a wide range of people in a team setting

  • Ability to establish effective working relationships with clients, vendors, and others outside the firm

  • Ability to establish effective working relationships within the department, office, and firm

  • Strong service orientation

  • Legible handwriting

  • Excellent organizational and record-keeping skills

Akin Gump Strauss Hauer & Feld LLP participates in E-Verify for purposes of verifying employment eligibility

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