Suffolk Construction HR Operations Associate - San Francisco in San Francisco, California

The People & Culture (P&C) Operations group is the center of excellence responsible for the overall employee experience as relates to Human Resources, Community & Employee Engagement, Learning & Development and Talent Management.

If you are an innovative collaborator and proven performer who enjoys working on teams that deliver superior results, you may qualify for a rewarding career at Suffolk, a construction management firm that is sparking an industry revolution and has consistently been named a “best place to work”!

  • Maintain excellent customer-service standards for the P&C department by responding to employee inquiries and requests for client group, escalating to Business Partners or other appropriate P&C team members as needed

  • Serve as SME in one or two areas of the P&C Function (LOAs, Benefits, Auto/Gas Cards/Mobility, Employee Experience)

  • Administer background and drug screening process for new hires in client group, monitor results, and consult with Business Partner(s) on potential legal risks

  • Perform all onboarding tasks including data entry, providing consistent and relevant communications with new hires that are in the queue for assigned client group

  • Receive and processes all PCFs and status changes for assigned client group

  • Maintain employee files for assigned client group

  • Perform and rectifies regular audits of employee data for assigned client group

  • Reconcile and communicates PTO for assigned client group

  • Administer and monitors Leaves of Absence for assigned client group based on prescribed process including notification, correspondence, and consulting with Business Partners on potential legal risks

  • Performs all administrative tasks relating to terminations including communications, data entry, and coordination with payroll

  • Serve as back-up for other P&C Operations Associates’ client groups based on workload, need, and/or time off

  • Bachelor’s degree in Business Management, Human Resources, or related field

  • 2-4 years of direct human resources experience (shared services center or other call center/customer service experience is desired)

  • Willingness to provide best in class customer service

  • Proficiency with Microsoft Office products (Excel, Word, Outlook, OneDrive)

  • Comfort level with HRIS (Oracle, iCims, Saba)

  • Collaborative, service-oriented, and results-driven.

  • Highly organized; able to prioritize and multi-task

  • Excellent oral and written communication and interpersonal skills

  • Resourceful with strong problem solving and troubleshooting skills; Sound business judgement

  • Must possess Suffolk and Liberty Core Values: Passion, Integrity, Hard Work, Professionalism, and Caring

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stands; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level.

Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.

ID: 2019-3572

Street: 525 Market Street