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Intuit Senior Content Designer - AI Tax in San Diego, California

Overview

Taxes, finances, and fun. Yup, they can all coexist.

Where? At the intersection of design and content, right here in Intuit’s Consumer Group. We design with words. We simplify the complex. We love what we do.

How? We have real conversations with actual customers. Then we craft conversations for millions of people to see. We're the voice of TurboTax. Together with our world-class design partners, we create award-winning experiences that delight customers.

Come join the best damn content team around.

Join the AI tax team as they use artificial intelligence to prepare tax returns for our customers. You’ll be responsible for the content strategy and V&T that represents the latest technology in online tax preparation.

You have experience creating concepts and content for website UI. You get messaging, A/B tests, landing pages, and more. While solving customer problems you also drive revenue and conversion for the business. You design the best copy for every execution. You select the right tone, style, structure, and voice. You consider usage, space, strategy, media, and brand.

You want to collaborate with our creative team. You like a high-intensity, productive, deadline-driven environment. You’re not fazed by millions of customers interacting with your work. You want to know what’s working and what’s not so you can iterate for better results.

You can take a corporate job description from grade 10 readability to grade 6. Then do the same for taxes or personal finances.

What you'll bring

Bachelor’s degree or commensurate experience

4+ years industry experience

Demonstrated experience with web writing for e-commerce sites (Agency experience a plus)

Strong conceptual, marketing, and writing skills

Experience with A/B testing and how to use it to drive improved page performance

Knowledge of online media & rich media formats

Ability to quickly familiarize with brand goals and integrate into actionable copy

Ability to self-manage many high-level projects and work within tight time deadlines

Ability to generate, articulate and present creative concepts and strategies to peers as well as internal constituents

Comfortable receiving, responding to, and incorporating feedback

Good understanding of SEO and how/when to apply it

Experience working with publishing CMS

Ability to understand and apply business analytics to creative output

Familiarity with Figma a plus

How you will lead

Translate business needs into clear, engaging, actionable copy for A/B web page tests and other website updates

Work collaboratively to develop creative testing concepts and execute solutions

Work with internal and external resources to ensure copy and design work in concert to deliver against the business requirements (and create the best user experience)

Research, conceptualize, write, proofread, and edit copy

Handle special projects as needed

Understand sitemaps, wireframes, and other similar documents and write to their needs

Understand web and app production and process

Ensure copy is compliant with published style and legal guidelines

Deliver on deadline in a fast-paced environment

EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.

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