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Intuit Senior Business Data Analyst in San Diego, California

Overview

We are looking for world class analytics talent as we continue to evolve TurboTax for the future. Join the team developing innovative solutions as we look to transform the way taxes get done.

This role will be primarily responsible for shaping the way we measure and improve product experiences by leveraging analytics to help solve customer problems. You will partner closely with product managers, engineering teams, data scientists, and marketing strategy teams to size, develop, test, and monitor new product features and functionality that deliver awesome experiences for our users.

What you'll bring

  • 5+ years of experience working with web analytics, customer care analytics, or other customer experience analytics

  • Highly proficient with SQL and data visualization tools (Tableau/Qliksense)

  • Experience working with granular web clickstream data or other behavior tracking tools

  • Ability to tell stories with data, educate effectively, and instill confidence, motivating stakeholders to act on recommendations

  • Excellent problem-solving skills and end to end quantitative thinking

  • Ability to manage multiple projects simultaneously to meet objectives and key deadlines

  • Outstanding communications skills with both technical and non-technical colleagues

  • Strong organization, time management and task prioritization skills

How you will lead

  • Build recommendations by synthesizing multiple types of data, developing assumptions in lieu of data and using external sources to help drive business learnings and strategy development

  • Define, implement and standardize metrics, reports and dashboards leveraging Tableau/Qliksense

  • Answer ad-hoc analytic questions, contribute to decision-making through opportunity sizing, and train users to self-serve standard reports

  • Collaborate both internally and externally to ensure reporting solutions are scalable, repeatable, effective, and meet the expectations of internal customers

  • Pursue data quality, troubleshoot data validation, and see issues through to resolution

  • Ensure data collection and data processing is optimized to provide crystal-clear visibility into the impact and value of new initiatives and product releases

  • Partner directly with teams to effectively communicate requirements, prioritization and commitment to a co-owned and evolving product strategy

  • Champion data-driven decision-making in your team and throughout the company

EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.

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