Job Information

Accenture Federal - Hardware/Installer Tech Support in San Diego, California

Organization: Accenture Federal Services

Location: San Diego, CA

We are:

Accenture Federal Services, bringing together commercial innovation with the latest technology to unleash the potential for our federal clients. Every day we bring bold thinking and diverse disciplines to solve problems in new ways. Ready to learn as much as you can? We’ll give you numerous opportunities of formal & informal training sessions to keep your tech smarts sharp.

You are:

The System Hardware/Installation Tech. You are eager to learn about technology’s role in a real-world setting. You are passionate about technology and know its potential. You are ready to work on a team, use your skills, and deliver innovative solutions that help our clients improve the services they provide to the American Public.

The work:

  • Computer assembly and configurations.

  • Rack layout construction and wiring.

  • On-site installation support at various operation centers world-wide.

  • Assist with testing and configuration of equipment

  • Complete system monitoring in support of operational requirements.

  • Conduct installation of hardware bios updates, troubleshoot and repair monitoring.

  • Provide training to local operations personnel as required.

  • Assist with lab based hardware installation including rack mounting servers, cabling, and other networking components.

  • Travel is required, including both domestic and foreign; on-site support for up to 30 days may be required.

Here's what you need:

  • Associate Degree in Computer Science, information technology or two years work experience with hardware tech support in lieu of a degree

The extras:

  • US Citizenship required; dual citizens not eligible

Bonus points if:

  • You have experience with HP (or equivalent) enterprise level servers.

  • You have experience with maintaining router/switch and other firewall devices.

  • You have experience with system trouble-shooting and performance issues.

  • You have prior US Military experience.

Important Information:

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture Federal Services.

Accenture Federal Services is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity:

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

An active security clearance or the ability to obtain one may be required for this role.