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USAA Development Product Owner Lead - Deposits Payments in San Antonio, Texas

Purpose of Job

Represents business stakeholders to elicit, understand, analyze, document, refine and communicate business needs, so that business and/or technical delivery teams can build effective solutions. This requires a detailed understanding of customer needs, as well as business vision and strategy, to prioritize investment, business value and delivery. Must be able to collaboratively work within multiple evolving development methodologies including iterative Agile and sequential Waterfall programs and projects, and variations thereof. Serves as the business requirements expert, engaging and managing the work of subject matter specialists from the business. Serves as the day to day decision maker and provides continual business guidance for the execution team. This position is responsible for prioritizing the execution team`s work so that it aligns with the sponsor's/business executive's strategies. Leads, manages or orchestrates activities for completion and proper documentation of business requirements and validating metrics as appropriate for methodology and Enterprise controls. Works with the business and IT delivery teams to identify and mitigate risks to include business operational risks. Escalates issues and develops and recommends appropriate solutions

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

In each of the past five years, we've been a top-40 Fortune 100 Best Companies to Work For®, and we've ranked among Victory Media's Top 10 Military Friendly® Employers 13 years straight. We embrace a robust veteran workforce and encourage veterans and veteran spouses to apply.

USAA Careers - Award Winning Workplace (17 seconds)

USAA Careers – World Class Benefits (31 seconds)

  • Works independently on highly complex efforts to include multi-year journeys involving multiple teams, across programs/portfolios and can consistently leads and provides oversight to other DPOs on larger efforts.

  • Demonstrates creativity and ingenuity in the application and search for new solutions or evaluation of intangibles in order to resolve highly complex and unique issues.

  • Evaluates and analyze situations or problems and are expected to exercise expert judgment in the selection of methodologies, techniques, and evaluation criteria for achieving objectives and results.

  • Serves as a thought leader for a specific business and technology team, and assists management with the delegation of work assignments.

  • Serves as an expert across multiple business or system domains and leads development across multiple teams at the program and portfolio level.

  • Identifies engages, influences and leads business stakeholders and Subject Matter Experts across programs.

  • Works with business and Enterprise stakeholders to develop and validate business strategy.

  • Partner with sponsors, stakeholders, and IT to facilitate, define and document relevant business processes, gaining an expert understanding of the needs, measures, and risks & controls for the improvement area.

  • Serves as direct representative of the with delivery teams, representing/reinforcing the customers' perspective throughout the product realization cycle.

  • Works with the business process owners to develop project and program level metrics to manage and track benefits, adoption, and risks to operations.

  • Assists with portfolio, program and project level plans related to schedule, scope and resources.

  • Leads, collaborates with, and motivates cross-functional teams of user experience partners, designers, business analysts, developers, testers and others to develop, execute and release in alignment with major program/portfolio and/or product roadmaps.

Minimum Education

  • Bachelor's degree required OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.

Minimum Experience

  • 8 or more years of experience in business and/or project delivery.

  • Expert knowledge of multiple technical software delivery methodologies (i.e., Agile, Waterfall).

  • Expert in Microsoft Office products and applicable databases.

  • Expert knowledge of Change Management practices.

  • Expert knowledge and demonstrated use of Process Engineering methodologies.

Qualifications may warrant placement in a different job level

When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses.

Preferred Experience

  • 6 or more years experience in Agile or SAFe environment

  • 6 or more years of financial services/banking experience, with complete knowledge of financial products and services with emphasis on payments and money movement

  • Exposure to compliance regulations such as NACHA Operating Rules, REG E, Truth-in-Lending, Truth-in Savings, Electronic Funds Transfer, Fair Lending, UDAP, etc

  • Certified PM/PO in SAFe Agile methodology

  • Ability to travel 25% between Plano and San Antonio locations

  • Demonstrated ability to make decisions and represent the priorities of key stakeholders, including business value of technical enablers

  • Demonstrated ability to lead, collaborate with and motivate cross-functional teams

  • Excellent communication skills and the ability to engage senior management

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

At USAA our employees enjoy one of the best benefits package in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.

Relocation assistance is available for this position.

For Internal Candidates:

Must complete 12 months in current position (from date of hire or date of placement), or must have manager’s approval prior to posting.

Last day for internal candidates to apply to the opening is 6/07/20 by 11:59 pm CST time .

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

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