Job Information
University of Utah PS Customer Advocate Spec III- Faculty P in SALT LAKE CITY, Utah
This position provides triaging and customer service support for patients seeking specialty care in the University of Utah School of Dentistry Faculty Practice Clinic. This position provides excellent customer-focused service by handling inbound and outbound telephone calls, patient scheduling, provider messaging, and managing referrals for patients seeking specialty care. This position maximizes efficiency by facilitating and ensuring the accuracy of the information flow between patients and providers.This position will also be eligible for a lead differential for specific projects and responsibilities to assist the Clinic Manager in their absence or as needed. Lead differential pay will be at the discretion of the manager.This is an on-site position. As a member of the School of Dentistry team you are expected to form positive and productive relationships with peers, students and leadership to support the mission, vision, values, and PROMISE standards of the organization. You are expected to encourage and foster a supportive and compassionate environment for all patients, students, faculty, staff, and the communities we serve.