Job Information

Aerotek "Non Voice Customer Support Agent"$15/hr, Rocklin, CA in Rocklin, California


  • Respond to and process all customer emails in a prompt and professional manner.

  • Communicate clearly and respectfully

  • Acknowledge and resolve customer concerns; promptly escalate complaints when needed.

  • Process orders, forms, applications, requests, and payments accurately.

  • Keep records of customer interactions, transactions, comments and complaints by recording clear, complete and concise documentation in case management logs.

  • Attend and collaboratively participate in staff meetings and training sessions.


  • Min 6 months of experience in Customer service

  • High school diploma

Hours : Full-Time, 8hr. shift

between 5AM – 8PM

Starting Pay: $15.00/hr

If you are interested please apply for the posting or send me your resume to

Contact Person: Pammu Preman


Contact number: 408-418-0161 EXT 57498

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.