Job Information
Center for Urology Medical Secretary in Rochester, New York
Center for Urology is looking for bright, enthusiastic individuals to join our dedicated team providing exceptional patient care and maintaining a professional, courteous environment. Our practice delivers expert care in and around the Rochester area with eight offices across Western New York. The right candidate is detail-oriented, able to work well in a fast-paced team environment, and willing to perform clerical duties as assigned to maintain workflow in their department.
Responsibilities include:
Professionally greeting and welcoming patients and their family/friends.
Checking patients in/out for their scheduled office appointments.
Scheduling and confirming patient diagnostic appointments (imaging and laboratory services) and medical consultations.
Obtaining authorization from patient's insurance.
Courteously answering, screening, and directing all incoming calls and connecting callers with the correct extension while relaying messages between patients and clinical staff.
Ability to manage providers' schedules and coordinate patient care.
Recording/investigating patient cancellations and missed appointments.
Responding to emergency and urgent calls from patients and providers in a timely manner.
Transmitting correspondence and medical records by mail, phone, or fax.
Other duties as assigned.
Qualifications:
High School diploma or equivalent (Required) associate degree (Preferred).
Experience in a medical setting (Strongly preferred)
Tech proficiency and experience with Electronic Medical Records systems (Strongly preferred). Medent knowledge a plus.
Excellent interpersonal and organizational skills required.
Working knowledge of medical terminology preferred.
Flexibility and willingness to travel to other offices if necessary.
Vaccination and Booster Mandatory
Job Type:
Full-time
Benefits:
401(k)
Health Insurance
Paid time off
Schedule:
8 hour shift
Monday to Friday
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