Job Information
Jimmy John's Delivery Driver (HRLY+TIPS+Reimbursement) in Reno, Nevada
Department/Location:
Jimmy John's store franchised by Fast Foodies, LLC
Reports to
: Shift Manager
Supervises
: N/A
FLSA Status:
Non-Exempt
Job Summary
Under general supervision of the General Manager or shift manager, make deliveries of sandwiches, drinks and sides. When not on deliveries, serve as in-shop staff
Essential Functions
Answer phones within 3 rings with a friendly and brisk greeting
Accurately take phone orders for deliveries and pickups, always reading the order back to the customer and enter into the point-of-sale system
Take and input information for credit card payments
Assemble and bag delivery and pickup orders
Determine the route to the customer delivery
Move quickly to and from delivery vehicle when doing deliveries
Drive safely and efficiently to the delivery location
Collect cash payments and return to the shop
Maintain an open, friendly service oriented demeanor
Receive/listen to customer issues/errors and work to resolve
When not on deliveries, serve as an in-shop sandwich maker and customer service person:
Take in-shop and drive-thru customer orders and enter into the point-of-sale system
Make and announce sandwich orders:
Bread slicing and mayo measurement/spreading
Meat and cheese pulling and sandwich assembly
Sandwich wrapping
Pickle cutting and wrapping
Restock the make lines
Read punchlist and perform preparation and cleaning procedures
Stretch dough, proof dough, bake bread, and consolidate bread loaves
Assist with ingredient deliveries boxes up to 50 pounds
Use the online schedule management system
Perform other duties as assigned*
Education & Work Experience
High school diploma or better preferred
No previous work experience required
Drivers must be at least 18 years of age
Knowledge & Skills, and Ability
Ability to read and write
Ability to communicate clearly and efficiently in English
Ability to conduct and navigate a motor vehicle - maintain a Class C license or higher
Ability to perform manual sandwich-making tasks
Ability to work with urgency and speed
Ability to learn skills from and take direction from shift managers
Physical Demands
Regularly lift and/or move up to 10 pounds,
Carry deliveries of up to 20 lbs on a regular basis
Carry and stow boxes of up to 50lbs. Truck deliveries are 4-6 days/week
Exchange information in person and over the telephone
Read cash register screen
Have the mobility to move about quickly in a typical fast food restaurant environment
Work Environment
The noise level in the work environment is often loud
Direction of work and work coordination are done in voices raised over the music/noise level of the restaurant
Deliveries are performed over public roads, some private drives, and parking lots
The environment is fast-paced and intense
Work occasional holidays, nights, and/or weekends when workload dictates need.
*The statements herein are intended to describe the general nature and level of the position, but are not necessarily a complete list of responsibilities, duties and skills required of employee(s) so classified. As such, responsibilities, duties, and required skills may be changed, expanded, reduced, or deleted to meet the business needs of Fast Foodies, LLC. Furthermore, they do not establish a contract or implied contract for employment. Fast Foodies, LLC abides by employment-at-will, which permits the Fast Foodies, LLC to change the terms and conditions of employment with or without notice, including, but not limited to termination, demotion, promotion, transfer, compensation, benefits, duties, and location of work. Neither this job description nor any other written or verbal communications are intended to create a contract of employment or a promise of long-term employment. Employment-at-will may be terminated with or without cause and with or without notice at any time by the Employee or by Fast Foodies, LLC.