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Microsoft Corporation Sales Content Director , Sales Process & Tools in Redmond, Washington

We are transforming sales at Microsoft from sales management to sales enablement. A key capability is to provide sellers with the go-to-market sales content, at the time they need and at their fingertips, to learn, compete, and engage with their customers, through content intelligence and automation. Come help us on this journey.

Our Sales Operations team is searching for a Sales Content Director to manage the capability roadmap, integration, user experience, and operations of our sales content capabililty leveraging Seismic (an ISV partner of Microsoft) in the Microsoft Sales Experience (MSX D365) and beyond. This capability provides content to our sellers to understand their role and our go-to-market strategy, identify customer ready content, and effectively use that content within the sales execution process. This person will work closely with stakeholders across Microsoft sales and marketing teams, our IT organization and Seismic to optimize Seismic as a core sales enablement capability within our sales platform and process.

If you like to work on large complex projects that drive companywide impact, turn strategy into execution, and enable a world class sales experience, then this is an opportunity not to be missed.

Responsibilities

  • Collect and document business requirements for Seismic integration with the Microsoft Sales Experience (MSX D365) for Microsoft commercial sales.

  • Own execution of the Seismic Roadmap in partnership with key business partners in the WW Commercial Business, Marketing, IT, and Seismic team

  • Measure platform efficacy and provide go forward recommendations for continually increasing the impact on targeted success criteria

  • Identify scenarios, programs and capabilities to realize business impact leverage Seismic as a key sales enablement capability

  • Maintain Seismic experience to keep capability working efficiently and effectively for the sales teams

  • Engage with the sales ops team and Seismic PM on day to day operations of the platform and process (provisioning, content uploads, field updates)

  • Partner with Sales Enablement and landing teams to land new capabilities, capture feedback to promote adoption and usage of Seismic capabilities (MSX D365) Business requirements and roadmap

  • Partner with marketing teams to support onboarding and refreshing content as part of content governance process across marketing and sales, influencing governance based on seller needs and feedback

  • Demo platform experience and showcase values to a variety of stakeholders, including executives, to provide visibility and prioritize the investment of platform enhancement based on business priorities

  • Collaborate with other sales capability owners to optimize Seismic integration across the seller experiences

  • Successfully Manage multiple projects, stakeholder relationships and the vendor relationship with Seismic

Qualifications

This person will have world class project management skills, enjoy working on large complex projects, and have experience in sales or marketing operations (preferably both). You must be highly organized and detail-focused, have effective communication and presentation skills, as well as cross group collaboration experience.

Qualifications:

  • 5+ years of program/project management, sales, marketing, sales excellence, sales enablement, or operations

  • Experience in sales or marketing operations preferred (e.g. Sales Operations, Sales Enablement, Sales Training, CRM, Sales Portals)

  • Excellent communication and partnering skills

  • Excel and PowerPoint skills are preferred

  • BI tools knowledge is a plus (ADO)

  • Maturity to effectively manage priorities under time pressure

  • Strong business strategy, decision-making, program management and project-management skills

  • Strong storytelling and demo skills, previous experience preferred

  • Ability to lead envisioning process to capture business requirements and map requirements to solution use cases

  • Strong understanding of go-to-market strategies and sales enablement needs is a plus

  • Critical thinking and problem-solving skills

  • Self-starter who can work autonomously and across teams

  • High commitment to deadlines, creativity/innovation, Pro-activity, leadership

  • Thrives in and can drive results in a complex, multi-site, multi-stakeholder environment; and who loves the creativity, energy, and enthusiasm of a fast, collaborative, innovative team experience operationalizing business requirements into a great user experience

The following Microsoft competencies will be successful in this role, inclusive but not limited to:

  • Adaptability - Demonstrates curiosity and actively explores options. Respond efficiently to changing demands and circumstances. Functions effectively in ambiguous situations

  • Collaboration- Drive's alignment and teamwork within a team and across organizational boundaries. Combine resources and join efforts to achieve goals.

  • Customer Focus - Anticipates customer needs, proactively meets/exceeds customer expectations. Recognize the issues that customers want to resolve, and create, or facilitate the solution to address customer needs.

  • Drive for Results - Tenaciously pursues positive outcomes, using effective approaches to solve problems. Delivers on commitments and seek increasingly challenging work. Take responsibility and hold others accountable for actions, decisions, and goals.

  • Influencing for Impact- Consciously develops influence strategies; anticipates others' reactions.

  • Judgment- Effectively solves problems, Builds, and applies knowledge. Make decisions with conviction.

Values expected to be demonstrated:

  • Integrity and Honesty, Passion, Open and Respectful, Accountable, Big Challenges, Self-Critical

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form (https://careers.microsoft.com/us/en/accommodationrequest) .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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