Microsoft Corporation Global Learning & Development Leadership Development Product Lead in Redmond, Washington
Microsoft is on a mission to empower every person and organization on the planet to achieve more.
Guided by our leadership principles and our cultural attributes, the Talent, Learning & Insights Team aims to create an environment where every employee can do their best work. We thrive in an environment where inclusion and openness are valued. We believe that innovation only truly happens when we explore diverse perspectives and have the freedom to take risks and learn from failure. We view dissenting opinions as fundamental to the creative design process and believe that a sense of shared purpose leads to greater impact. We only truly succeed when we bring ingenuity, simplicity and humanity to the solutions we create for our learners. We are compelled to make new breakthroughs in learning design that not only helps our employees but positively disrupts and democratizes education for the world. We work with integrity and obsess about helping our learners achieve their goals and realize their purpose at Microsoft. Together, we are on a path to empower the world through learning.
The Product Lead role, part of the Leadership Development team will be responsible for pushing the boundaries of Leadership Development to build the skills and capabilities for today and tomorrow across our organizational Leaders (level 65+). This individual will collaborate closely with Global Talent Management, the Talent Management community, the Solution Design Studio, business stakeholders and external experts to identify the leadership needs of Microsoft and this population. Informed by our needs and the latest external thinking then take learning programs from strategy to implementation. This requires the ability to develop and drive detailed project plans and budgets effectively managing and partnering with key stakeholders; resulting in the creation of exceptional learning solutions.
Take a systems-thinking, data driven approach to identify learner needs that make the biggest difference.
Apply the latest in neuroscience and behavioral sciences to guide the development of signature, leading-edge solutions as part of a broader evidence-based approach to delivery.
Partner closely with internal and external stakeholders to ensure understanding and collective buy-in on solutions and approach including establishing and maintaining rapport with key decision makers and influencers
Own the GL&D relationships with our key University partners to manage this process
Develop and manage full-scale project plans and schedules across multiple projects and workstreams to meet these needs
Report, manage, mitigate project issues, risks, and escalations, and ensure deliverable signoff. Proactively troubleshoot issues and drive solutions
Facilitate budget process for multiple projects
Define project tasks and resource requirements; assemble and coordinate project team
Lead individuals, teams, and multiple groups
Meet tight deadlines, move projects forward independently, and communicate internally across many stakeholders
Ensure and oversee launch of fully-functional deliverables on time, within budget, and within agreed-upon scope
Leverage internal and external research and data to inform priorities, identify solutions and measure effectiveness; be data driven and able to tell data driven stories
Maintain quality control to ensure that all work meets our high standards
Partner effectively across Learning Operations and Infrastructure, Talent, Learning & Insights (TLI), other HR COEs and teams and other learning teams to ensure seemly project and change management across the work to be done and in the ROB for the HR team.
Bachelors or master’s degree with strong focus on Project Management and Adult Education. With a minimum of 10+ years of directly applicable experience (organizational development, learning & development, talent management) or an equivalent combination of advanced training experience.
Well-organized, able to set priorities and be detail-oriented
Experience in learning & development, strategic thinking and change management
Knowledge and application of adult learning theory, behavioral sciences and the neuroscience of learning.
Ability of taking a systems-thinking approach to determine the highest priority designs that will be relevant and durable to learner needs
Excellent data analysis skills
A track record of managing multiple complex projects simultaneously, within budget, on time; meeting all quality requirements and delivering at scale
Ability to effectively lead and motivate a multi-functional, learning solution development teams
Ability to work collaboratively across various functions in an uncertain, constantly changing environment driving alignment across team, functional and organizational boundaries to achieve shared outcomes
Highly effective and efficient in situations involving uncertainty or lack of information.
Strong ability to work independently with little manager oversight, and exercises exceptional judgment when interpreting issues, problems or opportunities
Displays exceptional skills - verbal, written and listening - for understanding. Able to tailor communication style to specific audiences to effectively influence and build trusted partnerships at all levels up to executive thereby acting as a catalyst for change and creating shared accountability toward business and people priorities
Excellent presentation skills – both in creating executive decks and presenting them
Strong ability to recognize, adjust and adapt to environmental or business/cultural nuances, and displays emotional maturity in all situations. Diplomatic and comfortable in sharing ideas and solving problems in a collaborative environment
Actively looks for ways to improve processes and make things better
Deep business acumen demonstrating the ability to analyze key business drivers, integrate insights into priorities, effectively scope problems and make decisions with conviction to drive impactful change.
Evidence of continuous learning, self-reflection and positively embracing challenges.
Ability to facilitate groups and lead difficult dialogues in groups undergoing transition.
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