Avantor, Inc. Graduate Chromatography Technical Specialist in Reading, United Kingdom
We are looking for a Graduate Chromatography Technical Specialist to join our Hichrom site in Theale, Reading, on a full-time permanent basis.
In your role, you will be responsible for answering technical enquiries from customers and associates on all areas of chromatography, serving as a subject matter expert in order to ultimately drive sales growth and margin.
Working hours: Monday-Friday 09:00am-17:00pm. We are able to offer this role on a permanent home working contract anywhere in the UK.
What you’ll do on a typical day:
Respond to all technical queries from UK customers, VWR and Avantor associates and our world-wide distributor base via email and telephone, offering technical support, recommendations, and advice in all areas of chromatography (in particular HPLC)
Address customer product concerns in line with our quality obligations, investigating the cause and bringing any concerns to a satisfactory conclusion
Maintain and develop excellent relations with our worldwide supplier base, keeping up with new developments from all suppliers and our own manufacturing and R&D facilities
Maintain and update records for equipment servicing and routine experiments, along with any other relevant administrative tasks
Get involved with regular projects for continuous process and product improvement, offering suggestions
What you’ll need to be successful at Avantor:
A degree or equivalent in a Chemistry or related subject
Strong technical experience, coupled with strong customer service knowledge
Great communication skills, both written and verbal, you’ll liaise with stakeholders both internally and externally and at different levels.
Competent in Microsoft Office packages, desirably experience with SAP and Athena however this is not essential
What we offer:
Here at Avantor, we focus on you. Along with a competitive salary, we will offer you a dynamic environment where you can feel at ease while gaining practical experience.
We will use the personal information that you have submitted to us in order to consider your application for the relevant role.
3rd party non-solicitation policy
By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation
Avantor®, a Fortune 500 company, is a leading global provider of mission-critical products and services to customers in the biopharma, healthcare, education & government, and advanced technologies & applied materials industries. Our portfolio is used in virtually every stage of the most important research, development and production activities in the industries we serve. One of our greatest strengths comes from having a global infrastructure that is strategically located to support the needs of our customers. Our global footprint enables us to serve more than 225,000 customer locations and gives us extensive access to research laboratories and scientists in more than 180 countries. We set science in motion to create a better world. For information visit, www.avantorsciences.com and find us on LinkedIn (https://www.linkedin.com/company/avantorinc/) , Twitter (https://twitter.com/Avantor_News) and Facebook (https://www.facebook.com/Avantorinc/) .
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