Job Information

Eaton Corporation Analyst - Cash Application in PUNE, India

If you desire to be part of something special, to be part of a winning team, to be part of a fun team – winning is fun. We are looking forward to an Associate Analyst, APAC Region in Eaton’s Global Financial Shared Services Center, based in Pune, India. In Eaton, making our work exciting, engaging, and meaningful; ensuring safety, health, wellness; and being a model of inclusion & diversity are already embedded in who we are - it’s in our values, part of our vision, and our clearly defined aspirational goals.

This exciting role offers opportunity to:

  • This role is in Accounts Receivable Process in a fast paced, high volume SSC environment that supports Eaton’s global business and operations that use SAP and Oracle application for financial accounting and reporting. The position is responsible for Customer Master Data. Accountable for customer master profile management processes and master data governance. Partner with key stakeholders and users to understand current and future business needs, identify business process changes and opportunities for improvement.

  • Deductions – Correctly analyzes deductions, and reports and accounts for customer deductions after ensuring compliance with company’s policies

  • Creation of Noted Item in SAP once a debit note is received in mailbox

    Analysis of the New case in Getpaid (Noted item gets interfaced to Getpaid the next day)

    Analysis of deductions posted by Cash application team

    Working on distributed, approved credit and customer further info queue in Getpaid.

    Creation of credit memos in SAP

  • Ensure Plant requests and queries are dealt with in a prompt and comprehensive manner and in line with SLA’s

  • Support and deliver all agreed month end activities to ensure process governance and accuracy of results reported for all GFSS ledgers.

  • Drives process improvements and simplification initiatives

  • Eligible volumes to be routed and processed only via RPA BOT. Individual should have dive deep attitude to investigate and highlight Data Errors and inform IT for further investigation on BOT errors.

  • Strong understanding of data warehouse and master data architecture and processes. Vendor management skills to enforce SLAs based on data quality performance, operating model experience (shared service & CoE)

  • Gathers data for potential process improvements and support audit (internal/external) requirement.

  • Excellent MS Office skills including PowerPoint and Excel skills

  • Strong communication, facilitation and presentation skills, ability to interface with senior leadership and translate technical information into business relevant information

  • Process oriented – Ability to think in terms of process and improvement

  • Trains team member(s) on primary functions/processes

  • Perform query management/resolution/root cause mitigation on all CMF queries and provide recommendations on how to mitigate future issues and improve overall customer service

  • Strong focus on internal controls and company’s accounting policies

  • Maintain positive relationships with customers, both internal & external. Ensure professional and appropriate communications

  • Excellent work ethic and extremely detail oriented with high energy level, motivation, and enthusiasm. Know and comply with Eaton policies: Global Ethics, Values and Philosophy,

  • Management Environmental Safety and Security and Health (MESH).

  • Other activities assigned by supervisor or special requirements from management or company.


Record any measurable statistics which your position impacts such as production expenses, maintenance expenses, sales volumes, payroll costs, capital expenditures, research budgets, cost of purchases, value of inventories controlled, employees supervised (direct and indirect).

  • Customer Master Updation

  • Cash Application Per Full-Time-Equivalent.

  • Quality - Data Entry

  • Cash on Account

  • Customer Survey and Employee Survey results.



  • Master’s Degree in Accounting, Finance or related field from an accredited institution required.

  • 4-6 years of relevant experience in Accounts receivable domain

  • Shared Service/Customer service industry experience essential, preferably captive shared service experience

  • Strong verbal and written communication skills.

  • Knowledge of AR processes and related financial processes.

  • Excellent teamwork and interpersonal skills; collaborative approach with peers and team members

  • Ability to work within a team environment

  • Efficient with MS Office skills including Powerpoint and Excel

  • ERP knowledge preferably SAP

  • Aware of Salesforce (Case Management Tool

  • Sound MS Office skills (Excel, PowerPoint, Access, Word) required

  • Good Accounting knowledge

  • Strong customer service orientation

  • Structured approach to problem solving and issue resolution

  • Ability to apply accounting system expertise to troubleshoot financial system problems, resolve customer issues and implement new solutions.

  • Attention to detail and a high level of accuracy.

  • Ability to consistently meet deadlines.

  • Highly motivated self-starter who can work well in a team environment or independently.

  • Adaptable to change.

  • Demonstrates strong skills on following competencies: Dealing with Ambiguity, Customer Focus, Functional/Technical Skills, Integrity and Trust, Intellectual Horsepower, Managerial Courage, Organizational Agility, Drive for Results

  • Position will require the candidate to work in a Afternoon Shift (12:30 to 21:00 PM (EMEA shift

  • Shared Services experience.

  • Must be flexible in a fast-paced environment with ever-changing priorities.

  • Work with a sense of urgency, high metrics driven, and high quality of work

  • Ability to work effectively with other members in the team and with internal and external customers required ( wherever required)

Yes! Because you are the one we are looking for, we hope to hear from you now!

What you will get from usEaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power – more safely, more efficiently and more reliably. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Eaton’s 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. We have approximately 85,000 employees.We make work exciting, engaging and meaningful for our employees through our dedication to tackling some of the toughest power management challenges on the planet and by never losing sight of what matters. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We pledge to always foster a diverse and inclusive environment, including inclusion resource groups that bring together employees who share a common purpose, interest or background. In the past year, our company has received top employment recognition by the Human Rights Campaign and almost fifty percent of our Board of Directors represented diverse groups. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger.We have demonstrated our passion for sustainability with the recent announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. We are ethical, passionate, accountable, efficient, transparent and committed to learning. We are confident we can deliver on our promise to improve the quality of life and the environment because of the attributes that our employees embody.We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Job: Finance/Accounting

Region: Asia Pacific

Organization: Corporate Sector

Job Level: Individual Contributor

Schedule: Full-time

Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No

Does this position offer relocation?: No

Travel: No

Eaton is an Equal Opportunity and Affirmative Action Employer. Eaton is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.