Job Information

NCR Global Customization ME in PONDICHERRY, India

About NCR

NCR Corporation (NYSE: NCR) is a leading software- and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

Title: Global Customisation ME

Location: Puducherry, India

About NCR Corporation

NCR Corporation (NYSE: NCR) is a global technology company leading how the world connects, interacts and transacts with business. NCR’s assisted- and self-service solutions and comprehensive support services address the needs of retail, financial, travel, hospitality, gaming, public sector, telecom carrier and equipment organizations in more than 100 countries. NCR ( is headquartered in Duluth, Georgia.

Position Summary & Key Areas of Responsibility

This position provides excellent experience and career path in solution provision and integration. Provides key linkage between ICCCs; Account Managers; Sales Teams, Professional services and FSD Advanced Customization Team (ACT). The primary responsibility of this position is to provide thought and technical leadership for the integration of customization requirements of ATM solutions with global manufacturing processes from a manufacturing test viewpoint. In addition there may be an additional opportunities to cover mainstream NPI projects from a manufacturing test development viewpoint. Responsibilities include:

  • Development and implementation of global processes to support integration of FFKs into regional plant manufacturing processes.

  • Development and implementation of global processes to support NPI Projects.

  • Development and impleementation of key processes to support the creation and integration of FFKs within standard manufacturing processes.

  • Development and implementation of key processes to support manufacturing processes for NPI Projects.

  • Provide technical support and direction to global customisation coordinators.

  • Liaise with commodity directors and regional SLM teams to deliver optimal customisation related supply chain support processes.

  • Liaise with Product Management to drive customisation activities into the advocated arena.

  • Develop and extend measures to drive improvements in customisation processes.

  • Understand and use NCR tools to enhance processes and measures. EDW data warehouse, Merlin.

  • Work cross functionally to provide rapid issue resolution; Sales, ICCCs, SLM and Services.

  • Instil understanding of manufacturing and product customisation related processes with ICCC role.

  • Train regional customisation teams in global customisation processes.

Basic Qualifications

  • Degree or Diploma in Engineering.

  • Proficient with Microsoft Office products including MS Access

  • Basic knowledge in VC++, VB/.Net, ASP/.Net, SQL server, Photoshop

  • Written and verbal communications in English

  • Works well under pressure

  • Ability to travel

  • Understanding of FSD manufacturing test systems and processes

  • Interpret staging documentation and execute via plant manufacturing test processes

  • Manage and extend global product customization Website, supporting components and databases.

  • Interface between ICCCs, global SLM, Country sales and regional customization teams for issues resolution

Preferred Qualifications

  • Strong interpersonal skills and highly motivated

  • Highly organized and ability to follow processes and procedures

  • Effectively manage changes, stress, and ambiguity

  • Ability to speak and write technical English

  • Ability to understand technical Self Service environment

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.

We are NCR ( . We power incredible experiences that make life easier. We're changing the way you bank, shop, eat and travel, enabling nearly 700 million transactions daily. How do we do it all? With iNCRedible people like you. A career here means embracing our culture and shared values ( , always seeking new adventures, and carving your own path. We've been around more than 130 years ( and we're just getting started. Join us as we build the future of omnichannel experiences, and have fun doing it!