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Account Manager

Beneficial Electrification Program

New Orleans

ICF is seeking an Account Manager to provide sales, account management, and field/technical services for a utility beneficial electrification program. The position will be home-based and will require daily travel to meet with targeted commercial and industrial customers. The position will be responsible for identifying opportunities for conversion to electric-powered technologies, working with end-users and dealers to explain the benefits of electrification, working with tools to calculate financial and emission savings potential of conversions, presenting and discussing savings analysis, and performing inspections of work completed.

Sales and/or technical expertise with one or more of the following electric-technologies is preferred: Fleets, Electric Vehicles, Forklifts, Industrial Batteries/Charging Infrastructure, Cranes, Marine/Port Equipment, or other Industrial Equipment.

Responsibilities:

• Conduct calls and face-to-face meetings with commercial and industrial customers daily

• Educate customers on the benefits of electric-powered technologies

• Calculate financial savings potential of conversion opportunities

• Write and present summary reports of consultation visits

• Log outreach and meeting activities in program CRM tool

• Maintain strong ongoing communications with program participants to assess their needs and to receive feedback on their experience with the program

• Field inspections, customer surveys, and other program needs as appropriate to ensure Quality Assurance

• Ensure high customer satisfaction with the program

To be successful you must have:

• Excellent interpersonal skills with strong outreach and communications abilities.

• Sales experience and the initiative to embrace continuous learning toward becoming an expert on the programs and technologies you represent.

Basic Qualifications:

• 5+ years of experience with equipment or electric technology sales, engineering, or energy efficiency expertise

• Demonstrated capabilities in building and maintaining relationships with key market players in the commercial and industrial sectors

• Computer experience, with strong proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel), and experience using a Customer Relationship Management (CRM) application.

• Must have valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check

Professional Skills:

• Well-developed phone presence and high comfort level in initiating conversations.

• Excellent written communications skills.

• Self-motivated with the ability to work independently.

• Strong organizational skills.

• Detail-oriented.

• Ability to prioritize and multi-task.

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit www.icf.com/careers to find your next career. ICF—together for tomorrow.

ICF is an equal opportunity employer that values diversity at all levels. (EOE – Minorities/Females/ Protected Veterans Status/Disability Status/Sexual Orientation/Gender Identity). For more information, please read our EEO & AA policy (https://www.icf.com/legal/equal-employment-opportunity) .

Reasonable Accommodations are available for disabled veterans and applicants with disabilities in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: EEO is the law (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) and Pay Transparency Statement (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_English_unformattedESQA508c.pdf) .

Louisiana Remote Office (LA99)Need help? We're here:ICFCareerCenter@icf.com

About ICF

ICF (NASDAQ:ICFI) is a global consulting services company with over 7,000 full and part-time employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com.